L. B. Smith Ford

Francisco Juanchi

Purchasing from LB Smith Ford was the first time I've ever purchased a vehicle out of state. I want to send a huge shout out and thank you to Seth Spain for making the process seamless. For the past month I've been searching for a particular vehicle which in this case happened to be a 2018 or 2019 Honda Accord 2.0 6-speed manual. I live here in Columbus Ohio and had to turn my search to Nationwide because there wasn't any vehicles popping up within 250 mile radius of my location. I ended up finding three vehicles within 500 mi radius two of them were in Virginia Beach and unbeknownst to me while looking up flights to fly from Columbus Ohio to Virginia Beach Virginia an add of this particular car I was looking for popped up. The picture I seen and had the 2.0 on a rear shot of the car and once I clicked on the picture I seen it just happened to be the six speed manual!!! I acted quick and submitted an inquire about it and Seth reached out to me and from there he helped me out on how the process would work with me being out of state and whatnot. I didn't have to put a deposit or anything to hold the vehicle, he took my word that I was going to buy it!! I connected them up with my credit union and they worked out all the details. All I had to do was Drive 5 hours and 45 minutes east to pick it up!! They even wiggled on their price a little bit and accepted my work beater as a trade-in and the rest is history!! The car was cleaned detailed and had a FULL TANK OF GAS in it for the trip home!! The cherry on top was sub just so happened to be in Ohio man himself, small world...lol!!! Great dealership great salesman great people highly recommend!!!!

Jackie Jury

My purchasing experience was excellent. I ordered the vehicle in May 2021 and got it in March 2022 (Not the dealership's fault it took so long. It was due to the chip shortage, pandemic, and high demand for the vehicle.) The salesman I worked with, Tracy McMichael, kept me informed about its status. When I took delivery, it was easy and seamless. I wouldn't think twice about purchasing a vehicle from there again.

Tori Smith

Stu made my first car buying experience a breeze! He was honest and proactive throughout the entire process and never once made me feel pushed to buy. He made sure that I was getting everything I wanted in a car. I highly recommend asking for Stu when making a purchase! You might even get some flowers on your dashboard as a congratulations!

Nicole theTrainer

Process was smooth and the work remarkable. I'm happy I went with LB Smith for my repair after calling around to many ships in the area, they got me in quickest. A there's also an Enterprise on site which is so so nice.