Rent-A-Center

Branden Younes

They usually were good with me and I was good to them as well. Returned something because I was tired of paying weekly and wanted too save more money. Got treated rudely by nick. Lack of communication between workers. As I was told by Brittany I would be given a cash refund for the payment I just made on the item yesterday and returned today because i didn't use that item for the week I paid for. Got told no by nick and said " we don't do that" so seems they should do some more reading on how their job works and not try to be " Mr know it all".besides that they've been good too me but you don't treat a customer that way who's been there for a year paying you. Nick should work on being nicer to customers 😃

April Palmer

Good store, good customer service and polite staff aside from Nick who tried to interrogate me for being late with my payment.. I made an arrangement to come in on a Saturday, had a death in my immediate family 2 days before outta state, so I called on Monday to say to say sorry I missed Saturday and I would be there to pay it up to date n including the next payment (would be early) and instead of getting any type of compassion or understanding I got. Well what exact time will u be in and why is ur payment late? After explaining someone passed he processed to say well u said u would be here Saturday .. i again stated I was outta state for a death and he continued to say well this isn’t the way it works… I mean I get compassion isn’t a requirement for the job but how about some customer service or humanity. That alone makes me wanna return my 25$ a week couch n go to Aaron’s… You dont Interrogate someone who is grieving and Changjng to come in 4 days later than promised.. this is the second time I’ve had a bad experience with Nick. Anyone else I have worked there not one issue with.

Chonte Paradise

I'd give them 0 if I could .bought a mattress and maybe a week or so later noticed a couple fleas... I killed them thinking maybe it came from the factory the mattress was made in....now I'm seeing more and more. .I told the people in the store and they got an attitude with me...I said they can come get their mattress. They refuse to come pick it up and told me they would have me arrested if I didn't pay for the bed. The nerve.

Derek Lahut

Veronica is great but the entire store seems like they have no idea what is going on. I was forgot about and I had to call them back, after that nothing listed on their site was available so I had to pick out everything at the store. I found some things I really liked and scheduled delivery. I scheduled for one and they didn't show up unto 4:30 with the WRONG STUFF, whatever that's fine I'll just wait but then I got constant "I only have one driver" "my driver is sick" "two drivers didn't show up today" I'm sorry but it's not my problem I'm spending $1,000's of dollars and they cannot get a simple delivery right. I paid about three weeks of rent for furniture I never got and only got a 1 week refund (thanks?). Then only to realize nothing got cancelled and they then called all of my references looking for me like a fugitive after ONE DAY of unpaid furniture that I never received. Good customer service hides the awfully disfunctional communication.