Herb Chambers Lexus of Sharon

Mary Hillstrom

I returned to Herb Chambers Lexus to purchase my latest vehicle..the elusive 2022 NX 450H! This is my third Lexus purchase from Herb Chambers and I would not go anywhere else. Nicholas Pacheco has been fabulous to work with. He is extremely polite, professional and has treated me with the utmost respect. From the moment I met Nicholas, I felt very comfortable with him, and he has even made the car buying experience a lot of fun! I had heard many times that the car I wanted would be impossible to find, and I would be “lucky” to see one, let alone own and drive one! Well, I certainly am lucky, because Nicholas was able to find the perfect vehicle for me in the exact rare color that I wanted! Even though I have yet to take delivery of the car, I have already received several compliments on it, and I am very much looking forward to driving it in the years to come. If you are looking for a new Lexus vehicle, without a doubt, Herb Chambers Lexus is the place to go, and Nicholas Pacheco is the salesman to ask for!

Sarah Bor

Herb Chambers Lexus of Sharon has to be one of the best dealers in the northeast. After over a year of car shopping through many dealers, I decided to reach out to this location with the intention of driving off lot same day. Sydney and Madison (Sales Managers) were so friendly, organized and wasted no time setting me up with an appointment, making sure the specific model/color I was looking for was on lot and available and ensuring I had all information prior to arriving to the dealer. Upon arrival, Sydney introduced me to Nick Pacheco who briefed me on the car options available and immediately brought a car round for me to drive. I’ve been to many dealers where it’s a hassle to just get behind the wheel, let alone enjoy the experience as they are trying to ensure a sale by tagging along on the drive. This was different. Nick gave us free rein and told us to enjoy the drive and take our time! As soon as we finished our drive and came back, we were sold! Now for the deal: everyone’s favorite part of buying a car. Nick was very honest with me about many aspects of the purchase process and he walked me through it all with ease. I was trading in my 2014 Corolla and was looking for a specific price given the low mileage, state the car was in and based on prior offers I had just a month prior. This is where Andrew comes in! Andrew, one of the managers, allowed us to have a discussion about trade in value and ultimately bargained with us for a very fair and reasonable price. No games, no dishonesty, no going back and forth a hundred times. It was such a smooth process. Once finalized, we met with Giovanni to discuss financials. Gio is so knowledgeable and honest! He took time to explain different payment plans, interest rates, packages available and all steps needed to be taken to ensure a successful purchase. We settled on a customized package based on my own history/car usage and ensured I was happy with everything included. These guys were the best! Finally, we met with Ryan who went over required car service and maintenance and he wasted no time scheduling my first service appointment! When it came to getting my car, Nick surprised me with a huge bow and a lovely sign recognizing my contribution to healthcare during this pandemic! The absolute sweetest gesture! They also wasted no time helping me move items out of my Corolla and into my new RX350 despite all wearing nice suits!! Simply amazing and kind of them! Overall, this was an amazing experience! The team at Lexus of Sharon is outstanding! I am so excited to be part of their family and look forward to working with them in the future!

Elise Kraus

The entire experience with Herb Lexus in Sharon was great. Rene and his team were fabulous. Rene made the car buying experience exceptionally easy. He was super nice and knowledgeable. They are even delivering my car to me two hours away in another state! I would also like to shout out to Kristin in internet sales who started my experience off by being kind and very helpful! Andrew who did the finance paperwork was awesome! I felt no pressure at all which I have found to be uncommon when buying a car.

David Bugbee

I had a very good experience purchasing a 2018 Lexus LS350 from Herb Chambers of Sharon and dealing Adrianna Brown the sales lady. Zero pressure to buy, knowledgeable and personable. I also talked with the Sales Mgr., Ibraham, who was very helpful after the sale. Highly recommend this dealership.