Best Buy

Category: Electronics store

Address: 2255 Springfield Ave, Vauxhall, NJ 07088, USA

Phone: +19082069720

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Alexander Lobo

Jul 7, 2022

I did not get the customer service experience I was expecting. I ordered a Bluetooth online, first it said Route 22 Union had it, then when I was placing the order it said I had to order it on a different Best Buy, so I started over, now it said Vauxhall Best Buy had one. I placed the order and paid for it. When I got to the store the first kid was extremely nice and tried to help me, but he was limited within his role to replace the model I was supposed to get with a better one, $8 dollars difference. 5 people were involved, and perhaps the least helpful one was the last one who said, you have to buy this one and we will return the money of the other one between two or three business days. It was their fault, and they didn't even allow me to pay the difference. His excuse was, "maybe we sold the one you ordered before you placed the order" that was extremely odd and somehow a little disrespectful. Managers can do way better. Not the best customer service, two stars for the only two employees who genuinely tried to help me.

garry I hinton jr

Apr 3, 2022

We walked in and waited for 15 minutes, then asked for help because know one came to the section. WAITED ANOTHER 15, still no help, but associates were in small groups talking and laughing around the store. We left and purchased the smart watch at Verizon instead! WORST EXPERIENCE EVER at this particular Best Buy. Definitely won't patronize them anymore..

Rachel Harris

Mar 29, 2022

We walked in from another best buy to buy a phone with 20 minutes to spare before closing. Initially they told us it's too late to help us bc the time frame and wanting to offer the full customer experience but we only needed the phone we already had the service and everything backed up already. Got the manager and he was nice enough to have one of the guys help with our purchase and he was done right at 7p lol. The service offered was still very nice. They were great!

Hank Chang

Sep 16, 2021

Missing a lot of inventory. They are short on staff and barely any items. Computer, appliance and TVs are about the only full sections. Even missing someone to do phones. Sad compared to what they did in the past.

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Questions & Answers

Do this store take donations

Shanda Pierce | Dec 2, 2020
ORGALYS COLON | Dec 3, 2020

No donation but if you have like batteries cellphone charge you can despose there

I put insurance on a Nintendo 3D's and would like to know what's covered under the insurance

Tameica Coltes | Dec 31, 2017
REE e | Jan 1, 2018

Should be everything like if it stop working , cracks in screen or dropped but call the insurance plan n ask them

do you have treadmills in the store

Robert Brenner | Dec 16, 2020
ORGALYS COLON | Dec 17, 2020

Yes

How do you cancel a Geek Squad appoint?

Lular Ann Jones | Oct 31, 2020
Yelanea ST | Nov 1, 2020

Online. You should receive an email or text with the direct link. You may also use the order number to cancel over the phone.

Are the prices online cheaper than in store?

Sai | Dec 31, 2019
djinn davis | Jan 1, 2020

The prices are about the same depending on what your looking for. But they do have a bigger selection online then they do in the actual store

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My nintendo switch does not come on where can i take it to be fixed

superwarriarkj ultimate saiyan | Dec 31, 2019
Clay Abiola | Jan 1, 2020

Yes, ask for the geek squad.

U have any SAMSUNG Galaxy smartwatch 46mm

ROYAL TUSCANO | Dec 31, 2019
Anthony Carlucci | Jan 1, 2020

Call them,they could tell you,or check their inventory online at the store's website

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how do i apply? is there a link i can recieve?

STARMAN | Dec 31, 2019
Susan Blue | Jan 1, 2020

Apply for what?

Do you have firestick for $25

Charles Mitchell | Dec 31, 2018
Jeanette Thomas | Jan 1, 2019

Yes probably have it but cheater online

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Does best buy purchase used x box ones? I don't have the remotes

Donnell Nelson | Dec 31, 2018
Jo Jo | Jan 1, 2019

Yes

What does it sell

Aydens beats | Dec 31, 2018
Wunmi Bibilari | Jan 1, 2019

It sells cloths and toys.and fun things

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why do you guys keep customers on hold forever ???

Nylah Jay | Dec 31, 2018
INSU Homes | Jan 1, 2019

Now days Bestbuy worst. They just keep chat between them and not listen to customers. It's now day common in bestbuy east Brunswick & Woodbridge.

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This is a great place to shop if you love to be screwed around with, they tell you they have things in stock that they don't, they screw up delivery dates and they give unbelievable attitude when you confront them on there mistakes, they are a joke

Teddy Bona | Dec 31, 2018
Joe Ricci | Jan 1, 2019

Different departments seem to have different people with different smarts. Like any store these days, you see what you get and if you don't like it, move on somewhere else

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Do you have a Xbox one s gears of wars red edition 2tb

John 8 bit Games | Dec 31, 2017
William Anderson | Jan 1, 2018

Hard to say can't project what's in stock. Suggest you call the store

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I’m 18 and wanted to know if it was possible that i can get maybe a part time job there since I’m still in HS and I live relatively close to this Best Buy.

jefferson vasquez | Dec 31, 2017
Carl Beltran | Jan 1, 2018

Ask the store manager if they have openings

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Do you sell laptop chargers separately

Anjola Obaduyi | Feb 4, 2021
Roberto Simbana | Feb 5, 2021

Yes they do. Do some research before hand, some best buys don't have a great selection, my opinion is if your near the union store , go there, they usually have large stock compares to other bestbuys in the area

What are the Covid safety practices like here?

People are asking | Apr 26, 2021
Didra Pritchett | Apr 27, 2021

Masked required. Hand saniti,er available. 6 feet distance

can Best Buy replace battery in Apple iPAD A1822. IF YES how long it takes and how much it cost?

Alexander Kucher | Apr 26, 2021
Robert Brown | Apr 27, 2021

I'm not sure they do you should give them a call.

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