ATM (Wells Fargo Bank)

Watheq Jamil

Don’t know about negative reviews, but always had good experiences in this location before and after Pandemic, staff welcoming and friendly, respectful and greet you all time even if your business is with other staff member. Don’t blame staff for financial rules and timing, if you plan to get a service, don’t come last minute, come earlier. Banks have closing financial closing procedures, it’s not fast food chain.

Luziana McElroy

I use the drive thru teller. The line clearly says OPEN wait there for a good two minutes and the teller tells me “Sorry we close at 4:00” It was exactly 4:00 when she was telling me this. I was there a couple minutes before 1600. I made it clear that it’s 4 now I just need a money order. Florencia told me to come back at 930 am. Customer service 👎. If your open til 1600 take the customer at 1600. You can’t refuse someone especially when your lane says open.

M A

The bankers are great to work with. However the tellers and the manager at the teller line are terrible. I have a business account and will be taking my business to another Wells Fargo branch. Extremely disappointed by their lack of graciousness, humility and customer service.

Michelle Morris

I agree with the other customer service review. Wells Fargo has to be worse than Bank of America on fees. Also, they put cash and checks written on Wells Fargo accounts into a pending status for days, even though they aren't supposed to. When asked about this, tellers will tell you that they are not supposed to do this, but when you complain about it, you get the run around. An "I'm sorry" only goes so far when you are told one thing and do another on a continuous basis. I will be looking for another banking institution asap!!