Pleasant Valley Nursing Center

Janine Mcgarvey

Mom is currently here short term after a hip fracture. Staff is very kind, although in short supply and difficult to find. She has been here for 6 days now and although cleared to do so, has not been able to shower as there is no one available to assist with that. Administration appears to consistently be in meetings and unable to find as well. Although Mom’s mind is intact, there has been no stimulation of that. Other than therapy once per day, Mom is consistently in her room, in her bed. On oxygen, her tubing isn’t long enough for her to be in the bathroom without it stretching tight, creating a fall hazard. A simple fix, had anyone noticed. Thankfully she has me to ask for such things. She is feeling very depressed and unmotivated, which in turn, impacts her health and long term outcome. I suspect this has lots to do with a staffing shortage, however, as a nurse myself….money talks and this is a fixable issue, if administration were willing to make it a priority.

Diane McCain

Update for early 2021- I want to add to this story about how great and caring the staff are here. My mom's dementia is more prevelant now and COVID isolation definitely did not help. Everyone at Pleasant Valley has been keeping an eye on my mom and keeping me up to date- both th the good and not so good. Late life stages are a journey with our loved ones and I am so gratefule for the staff at Pleasant Valley. I think that it is just as important to hear about the good things that happen in a Nursing Home. It is emotional and difficult when you have no prior experience putting a parent in a home. We wanted to keep my mom in Derry. Every, and I mean every staff member from the Business Director Kim, to Donna and Mary in Social Services, to every shift nurse, assistant and even the maintenance guy who needed to hook up her TV have been great to work with. We still work and mom was no longer safe at home and ill besides. This staff has worked with us through many trials of trying to adjust someone we love to life in a nursing home. I am there once to twice a week. I see how hard they all work. My mom is no saint to handle. The PT staff have all worked with her, even as her health declines. They work hard to keep her as active and healthy as possible given her condition. No place is perfect, but I still am grateful to have mom at Pleasant Valley because they care and we work together to take care of my mom.

Rockwolf 225

My Mom has been at Pleasant Valley for almost one year. I have only positive things to say. They have exceptional staff from nursing to maintanance to food service. They have plenty of activities for the residents and provide hair cutting and styling on site. Our family feels very comfortable having our Mom stay here.

Brittany St. Jean

I've visited Pleasant Valley Nursing Center numerous times over the past few months since my grandfather became a resident there. While the process of transitioning any family member to a nursing facility can be difficult, the staff at Pleasant Valley have shown my family kindness and compassion throughout the process. It's heartwarming to see staff members genuinely care about my grandfather each time I am there to visit. Thank you to all the staff members who consistently provide comfort and smiles to my grandfather and the rest of my family!