Xfinity Store by Comcast

Category: Internet service provider

Address: 5615 E River Rd Suite 121D, Tucson, AZ 85750, USA

Phone: +18009346489

Opening hours

Sunday: Closed

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Chuck Matthews

Jul 29, 2022

Service was fast and accurate. They seemed to anticipate my need

Nathan Costa

Jul 26, 2022

Best cust. service on 🌎! Their no-wait number I granted my tenant helped negotiate her bill to $35 for 600 megabits! Text "on it" to 266278 to skip the wait. There's also a competitor here (Cox), keeping Xfinity in check.

Erin Kane

Aug 24, 2021

This store and the employee I talked to (Brandon, I think) were both very helpful in getting my service cancelled. However, Xfinity in general has some work to do. They kept increasing my monthly bill for no reason and without warning. No one ever had any answers for me and no one was able to fix it.

Tim Kelliher

Jan 5, 2021

I just picked up my upgraded system as I had a very old model. The process was extremely efficient under the present situation we are in at the present time. I thing I would like to share is that the folks need to tell the customer to call the help line as the system will not put your system back on line without their help. Also, the technician got on the call back was the greatest person in the world. Kind, Polite, Knowledgeable and On-The-JOB. Her Name was Lizzy and her number is 3601774. Upper management needs to grab her and groom her for a higher position ASAP! Thank you Lizzy

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Questions & Answers

Just got the upgraded box, now instead of the X1 platform not working at various times of the day, it now Completely loses it's signal and Has to be rebooted. Anyone else have this issue with this horrible greedy company?

Michael Krotz | Jul 1, 2019
jason hoover | Jul 2, 2019

You should just schedule a trouble call. Since swapping the box has not fixed your issue. A service technician should be able to diagnose whats really going on.

Read More

Apple to deliver new iphone tomorrow. do i need a new sim card or do i use the existing active sim card

Mel Spiegel | Sep 3, 2020
Vicki Murray-Garcia | Sep 4, 2020

We just used our original aim card

are you open on saturday

Lynne N | Jun 30, 2020
Jose Olivares | Jul 1, 2020

They do Open on Saturdays...

A TV has been disconnected What do I do with the remote and another connector?

Doreen Huvaere | Jul 1, 2019
Eric Miller | Jul 2, 2019

Call comcast and see where you can turn them in . different places around town .

How do you open the remote to replace batteries? Or do you just replace the remote?

Phyllis Kell | Jul 1, 2019
John Steffens | Jul 2, 2019

Slide the battery cover towards the bottom of the remote. Place your finger on the depression on the cover.

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