Big O Tires

Marie Myers

Gerrin is just awesome! He is consistently optimistic and so pleasant to approach. Ladies, I typically dread taking my car in for service but Gerrin makes the whole experience effortless and less daunting. The entire staff are so informative, polite, professional and extremely efficient. We have been taking all of our vehicles to this location for a little over 5 years. Even during the pandemic (limited staffing) they were great at fielding appointments (online or in person) and getting you in and out in a timely fashion. Wait times varied but there are great places to eat (burgers, beer & sports at Monsoons) within the same parking lot.

Kara Grauberger

From my first visit here up to this one and I'm sure many more in the future, my experience has been fantastic. When I came to get tires in August of last year I didn't know much about them other than the fact that I knew I needed tires and they needed to be a certain size. After calling around to several places including a different Big O Tires location, I ended up choosing this one. Gerrin took the time to explain to me what each part of the tire size meant and how that mattered to me in choosing new tires so I was able to make the most informed purchase possible. I appreciated the no sales pitch, just facts approach, and that I was educated in a respectful manner. That tends to be a problem as a female in these mechanic type environments. I never once felt that my lack of knowledge left me vulnerable to unnecessary up-sales just because I didn't know any better. That alone has earned my business for life at this location. Today I came in with a blown tire and they were quite busy but Danny still took the time to price out some replacement options, even offering me a discount since I failed to get insurance on the tires when I bought them. I appreciate that they never make you feel like Discount Tire makes you feel; like you're just another dollar sign walking through the door. I was told today would be approximately an hour and a half wait which worked for me as I had an appointment up the street. I left and came back after about an hour and my car still hadn't been gotten to, not a big deal, I know they were swamped. Garrin saw that I had returned and took the initiative to go get my car and swap the tire out himself to get me back on the road and on my way. I would have happily waited regardless. That kind of great customer service is what makes a business not just survive, but thrive. All the guys at this location deserve a raise or bonus or something because they work hard, get things done, and do it all without the BS. That's the kind of company that gets my business for life. FOREVER going to recommend this Big O Tires location over any other in town. Thank you guys for all that you do and thank you for keeping people safe and mobile out there. YOU ROCK.

Jonathan Varela

Blown away by the service here... we were in town for an event for my daughter and we ended up with a nail in our tire. Called Danny, he under promised and over delivered! They were crazy busy, but he treated me like family and got the tire repaired four hours faster than he told me it would take when I dropped the car off. Thanks Danny and Big O crew!

Jason Nguyen

Very professional and excellent results. I brought in wheels that I purchased from another online retailer and they installed them perfectly. Ordered my new tires within 24 hours too!