NY Nails of Delray

Stacy

I’ve been coming here since I was 13. Today was a disaster and it’s all because of the owner, Natalie and her rude staff. I called Thursday morning to make an appointment for a pedicure and dip manicure. Natalie, the owner, took the call and scheduled the appointment for Saturday (today) morning at 10a. I walk in and a lady said there’s no appointment for me. She checked with Natalie and said that Natalie said she did not make an appointment for me framing me to be a liar. I patiently waited and got my pedicure done by a gentlemen. I reminded him that I needed a dip manicure. He spoke to Natalie in Vietnamese who scowled. Then he begins to immediately remove my current dip and is rushing the process. He rudely said I’m not his appointment. I told him I have an appointment at 10a it’s not my fault there’s an error. He didn’t finish my nails and told me to go up front. After sitting for 30 minutes I asked the young lady how much longer I had to wait. I told her again that Natalie set the appointment for 10a. I shared that they have been very unprofessional and I was not happy with the treatment. Natalie finally opens her mouth to speak. She admitted that she remembers me calling and admitted that she set the appointment but did not write it down in her appointment books. Instead of apologizing and communicating that with her staff I was treated like an unwelcomed dog and left with a mediocre pedicure and waited an hour to get a dip. I’ve been coming here for over 10 years. Clearly Natalie does not care about long term relationships. Such a shame! I recommend people to seek another salon for their services.

Roberta

Visiting from NY, my niece recommended this nail salon. They were very accommodating while booking. Natalie really took care of me during my pedicure and did a great job on my nails as well. Thank you!

Sam Jones

I walked in everyone was very friendly and very willing to help me Many colors to choose from , and Natalie, who did my nails was very kind and fast. I changed my mind a few times and she helped me picked the perfect color for my occasion . My nails are amazing and the price is great. Very clean place and always willing to help. Thank you so much ladies made my day :)

Allie Severino

Good place! Very consistent on product services and pricing i have long acrylic nails gel polish coffin shape some places will charge $80!!! They do a good job and everyone that works there is super nice! Family owned!