O'Reilly Auto Parts

Ken

O'Reilly Fountain Hills - Inaccurate and unorganized inventory, unhelpful staff. The last three times I needed auto parts, I checked O'Reilly online and found the item in stock. I also called to confirm it was in stock before visiting, but when I get there they don't have it and won't even try get it. The fact they just said they had it doesn't seem to phase them in the least. Trying to find a part on your own in this store is time consuming as most things are not in numerical order. You just have to visually scan the entire inventory, because when you ask for help they refuse to give any more assistance that telling me what aisle it should be in. When I ask again, I get a wee bit of attitude. This has also happened on three separate visits. So in all three cases, I just waited an extra day and bought the same or better part on Amazon for less. Why argue with attitude when you have choices?

Christ Himself

HI 👋 ITS JAYDEN I recommend 👌 👏 this O O O O'ReilLLLLLLLlyssss Every single employee I encountered here while I was in town for 5 days had nothing but the most polite , correct , and willing attitude to stay focused on fixing any car trouble I had. Did the work and just wanted to shout out to JEREMY! SCOTT! JAY! and RAD n BAD CHAD !!! YOU ALL DESERVE RAISES !!!! ROCK ON ROCK ON !!!!! 😎😎

Anthony Fuller

The Gentleman That Helped Me At This Location: And My Elderly Father Who Is A Veteran; Is A Great Example Of Helpfulness.

Dave Hatting

Needed new car battery and Justin was very helpful and he even installed the new battery. Friendly staff and very efficient, fast service. Highly recommend.