PetSmart

Category: Pet store in Orlando, Florida

Address: 731 N Alafaya Trail, Orlando, FL 32828, USA

Phone: +14072750799

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Ari

Jun 12, 2022

I would like to think that PetSmart would treat all animal lives, big and small, with respect, but I am unfortunately mistaken. Every time we come here, the treatment of their fish gets worse and worse. As avid fish lovers, and I know for a fact we are not alone in that, this place has become a living nightmare that I refuse to spend another dime at. I encourage other fish enthusiasts to do the same. I've included pictures of entire tanks of dead fish and shrimp and fish huddled up at the top of the tank for air. It's apparent that the employees here could care less, since the dead ones are repeatedly left to either get caught in the filter or for the ones lucky enough to still be alive to eat at. I've never seen a place with so many dead fish and to see young koi that can live to be 50 years old dead at an inch long is atrocious. Their stock of other live creatures seem to be dwindling as well. Supposedly they have "gone to a loving home," but it's starting to feel more like when your parents tell you your hamster ran away... I'm not buying it.

Bianca Rose

May 30, 2022

The local PetSmart has kind staff and I've never had a bad experience here. I get my pet food and go where there is sometimes a bit of a long line, but it gets going. The store is kept clean and nice and busy. Keep up the hard work, everyone.

Adam Bennett

May 27, 2022

Their fish have always died on me fairly quickly. When I inquired about other local pet stores, I was lied to and told there were none close, when there is an aquarium specialty store on the same road. Back to the survivability issues, today I saw a horror show. Dead fish in every single tank, LONG dead, dead Bettas in at least ten jars at the Betts display, employees seemed pretty nonchalant about it, kind of like "oh it happens". However, my two children weren't so nonchalant and I got to explain the concept of death to them today. I myself was mortified, as an avid fish fan. These people need to be fined for animal abuse. PetSmart has always had a reputation with us aquarium hobbyists as cruel, but this was another level. The lady keeping the aquariums basically said "I don't know why we have so many dead fish" and tried to blame it on the supplier. Lady, because one dead fish begins to decay and releases extremely harmful bacteria. Your filtration system is interconnected. Go sleep with a corpse and see how long you survive. You have all your fish swimming in corpse juice.

Susie Capraro

May 7, 2022

Brandi did an amazing job grooming our pup! Highly recommend!!

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Questions & Answers

Are there pet adoption today?

Alexis Olmstead | Sep 25, 2021
Alexis Olmstead | Sep 25, 2021

Just kitten? Or dogs and cats

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Do you have any bunnies or know where to get one

Kenneth Gillette | Aug 22, 2019
Lilbit2259 | Aug 22, 2019

None at petsmart

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Do you have painted turtles

cringy kaleb 2 | Aug 22, 2018
Sam Roberts | Aug 22, 2018

Not recently. Although i reccomend something that is native to Florida (slider) in case it escapes 😅. I know turtles are slow, but it happens.

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I want to adopt a kitty.what is the procedure?

Tafannum Noshin | Aug 22, 2018
Deborah DuFresne | Aug 22, 2018

I was told by a foster parent that the cat I was interested in, Cassio was at your adoption center and I am trying to locate him........could you please advise me. Thank you Debbie DuFresne

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DO they have ferrets for sale?

Xbox Gamer | Jul 31, 2022
Saara Castilho | Jul 31, 2022

No, but there's a.pet store on the other side of the mall that usually have them available.

Anyone know the name or contact info of the group that comes in on weekends with different types of rescue animals for adoption?

Ashley Hill | Aug 21, 2021
The Rev. | Aug 21, 2021

Sanford pet Alliance the people that show up in the store only give shots

Do you have lovebirds

L laz | Aug 21, 2021
Lisa Harris | Aug 21, 2021

I haven't seen in birds at this location but the location across from fashion square Mall does have birds but idk what kind

where is your adoption center at ? i was referred to your site for an adoption of a cat

Deborah DuFresne | Aug 22, 2018
CMB Caspanello | Aug 22, 2018

They have cat adoptions at the store. Thete are several larger events each month when they bring in more cats, small animals and even dogs. I went there recently and they had aboit five tp six cats.

Do you sell puppies?

Daisy Gaudi | Aug 22, 2018
Tracey O'Donnell | Aug 22, 2018

No But there is adoption s on Sat. And Sun. And lotsoflove may have puppies.

Can I go there walking for vets service or is exclusive with appointment?

Isabel Hernandez | Aug 22, 2018
Tracey O'Donnell | Aug 22, 2018

This is very busy store so probably not. It depends on availability. The store on east colonial by home depot may be a better option but call BANFIELD before you go. We are separate entity.

This is my first time to have a pet and i like to know how much is a groom service?

Francisco Perez | Aug 22, 2018
Sam Roberts | Aug 22, 2018

It is dependant on the size, type, and demeanor of the pet.

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