Einstein Bros. Bagels

Heather Danielle Grant

If I could give a million stars I would. I truly cannot even express how amazing this Einstein’s Bagels is. The Manager Lee is absolutely incredible and truly goes above and beyond. I am pregnant and I was REALLY craving a caramel Frappuccino. I wasn’t feeling well, so I decided to order the Frappuccino to be delivered from DoorDash. I ordered a bagel and muffin as well, to make the giant DoorDash fees a little more worth it. Well the DoorDash driver forgets the Frappuccino- the whole reason I made the order to begin with! The DoorDash driver refused to take accountability and go get the frappe, and instead the DoorDash driver just told me to figure it out with Einstein’s. Well I call Einstein’s and tell them I’m pregnant and craving this Frappuccino and that I’m not really sure what to do. Well the Manager Lee actually asks one of his employees to drive me the Frappuccino!!! He sent this incredibly nice lady named Jan. I don’t think I’ve ever experienced this kind of above and beyond customer service in my life. So thank you so much Jan and Lee for making this pregnant mama so happy!!!!!

Rachel Osborn

My husband and I were assisted soon after entering the store, didn't have to wait too long for our order, and our food was great!

Samuel Goodman

The service given by Carlos, Norma, and Jordan was outstanding. They were all very friendly and that it was definetely different from other bagel stores tha I have been to. I will continue to give them my business.

marcia wilbur

FYI this is the good one on Guadalupe and Val Vista. They don't shut down the slicer and they are so friendly. No drama no problems here and... They actually gave me boxed items in a box unlike that one on Williams Field.