San Bernardino County Child & Family Services Administration

Category: Social services organization in San Bernardino, California

Address: 150 S Lena Rd, San Bernardino, CA 92415, USA

Phone: +19093880242

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

AliyahR 463

May 22, 2022

This system failed me and my cousin HARD!!! And I’m pretty sure these people don’t care about they’re jobs enough to actually investigate what’s going on in home. Me and my cousins have been verbally and physically abused by aunt for years on months. One incident happened were I said to myself that enough was enough and I was going to tell on her. My sister even took a video of it and we had proof of scratches on my neck and legs and a knot I had gotten when she threw me on the floor. I ran away because my mom didn’t do anything about it, she’s hopeless. I went to school the next day and I had a school therapist I talked to once a week. I told her everything that has ever happened to me and she decided to call In IMMEDIATE action. School cops came to talk to me and so did my counselor. I had to do more evaluations with other therapist that they bought in to talk to me and they’re final conclusion was that something was severely wrong inside the home. Once CPS came into talk to me they’re were very very very rude and seem like they didn’t want to be they’re. Made me feel like I was liar. They’re were even arguing with the school cops, counselor, and therapist because they didn’t want to do anything about it. They said I was a run away who is just being a disobedient teenager. They talk to my aunt and my mom and all the kids and my aunt and mom told them to LIE. Since my aunt has a good background and good credit that automatically make her not an abuser. They barley talked to me and said there’s nothing else they can do and I have to go home or they would send Colton PD to get me and maybe send me to juvenile hall for being a runaway. I even took extreme measures to report to the Colton PD and they didn’t believe me even tried to make it seem I was on drugs, and asked if I was on drugs and made me feel extremely uncomfortable. They didn’t listen to me. Said I was liar without saying it. I was just frazzled and scared cause I was doing something I felt was a betrayal to my family even though I was conditioned this way to think I was betraying them if I had ever talked about what was going on behind closed doors. I don’t remember CPS workers name but she was Mexican maybe 5’6 glasses and long black frizzy hair and had broken English. Her last named started with M. She terrible you people should fire this women she’s not her to protect children she’s here to protect abusers.

Boredom NeverOver

Jul 24, 2021

These guys take kids from people who shouldn't be parents.

Lori

Jun 1, 2021

Brought my friend here. You must have an apt or stand in the line outside because of Covid. She got helped immediately tho.

Matthew Brown

Oct 29, 2018

This place is funded by the county. So be aware that they have the right to say who stays or goes. As long as you comply by their rules your child has a place to go Monday to Friday. The school nurse he's there to help. The staff is just there doing their job. I really like the White rose bushes in front of the entrance it brings a pleasant appearance.

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Questions & Answers

How do I become a provider with children and family services

Nana Bamfo | Aug 21, 2020
olga ramirez | Aug 21, 2020

Call the Placement Resources Office 9098913300

How do I get my kids back if I had to move from California for my own safety?

Mary Healy | May 23, 2022
fre wil | May 23, 2022

All depends on the situation in whichthey were taken. Best case scenario, Is to follow the instructions and action plan set forth of the CFS. Meaning do everything they ask, with no argument. Because the more you fight them, The better chances of you losing them. So be compliant. Not sure if moving out of state works. Only alternative is to get settled where you live. Go to CFS in that city and state and ask to be reviewed for child safety and have them approve your children coming home and have them help you. Ultimately California has the last say so. But if all checks out. I don't see any reason they wouldn't allow it. #frewil

How do I get my children back home if they are adopted in the system.

Linda Chea | Mar 24, 2022
fre wil | Mar 24, 2022

Follow every instruction cfs ask of you. If they ask to get a job, go to therapy, remove someone out of your home/life that may be problem for the children. Do it. It's a long process and may seem unreasonable or impossible to do. But you can. Remain patient, compliant, and show humility. The moment you get angry or show sign of instability. It will make the process harder, or unattainable. I might be wrong. I might have spoken incorrectly as far adoption goes... I know the above applies if they are taken and not yet adopted Just be ready and willing to do what is asked with no argument and be thankful. Now this is all contingent on your situation. Some are worse and maybe not have the right or be permitted to have custody of their children any longer. I hope this helps... #blessings 🙏🏿✌🏿 #frewil

If a mother and father leave thier childern at home with out warning and/or not telling anyone it about them being there on a repeated basis is that enough for CPS to get involved?

hector herrera | Aug 22, 2019
Velma Broussard | Aug 22, 2019

You can call the hotline 1-800-827-8724

Hours of operation

Edward Rodriguez | Aug 22, 2018
Carlos Esquivel | Aug 22, 2018

8:00a.m. to 4:30p.m

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