Los Angeles Federal Credit Union

Tiffany Shante'

Alejandra Rivera is an excellent banker. She is professional, courteous, and has a natural friendly manner. I appreciate all her assistance with handling my loan and account process.

Oktavia Ningrum

Great customer service. I love it to have account with them . Every time I went there they treat me with respect and very helpful. Is really good to have Auto loan with them. I happy to have Auto loan with them. Good bank and good service.

Crystal Green

Their customer service phone has the longest wait time. I've waited on this line for 20 minutes before someone picked up and the weekend is even worse. They really need to think seriously about changing or enhancing their customer phone line

Nhnmb n

Worst service ever. After withdrawal cash from their ATM machine, I went into the bank, waiting inline for 10 minutes to exchange the $200 in $20 bill to $100 bill for my coming oversea trip. The lady at the counter told me that she cannot exchange the money since I don't have an account with them. I don't want to argue with her even I am convinced that a courtesy service such as exchanging money in different units should be a basic service for any bank. e.g. even grocery store would do it except they probably don't care $100 bill anymore. So, I made a detour to another Credit Union and exchanged my $200 to $100 bill, no questions asked. and without even waiting inline. Keep away from Federal Credit Union; they failed to teach their employees the basic of courtesy services unless the lady I talked to has a brain implemented with an Artificial Intelligence chip that is designed to mimic a ten year old kid.