AAA Newport Beach Insurance and Member Services

steppz

Thank god AAA has a DMV department so I don't have to deal with the headache of the DMV. I bought a new car and traded in my old car, but I wanted to keep my personalized license plates on my old car and put it on my new car. Just in case you're not in the know, the dealership will take your personalized plates off your old car for you so you can hold on to them. They'll put the temporary paper plates on your new car. You'll have to wait 3 or 4 weeks for the new metal plates to come in the mail. Once you get them, you take both sets of plates to AAA. They'll keep your new plates and give you a new registration card with your personalized plates info on it. There's a $43 fee for that. The Newport Beach office even had a screwdriver, so I could put my plates on right there in their parking lot. Lol. A pleasant experience. Thanks AAA!

Lisa Scorziell

The best value ever. I have been receiving AAA memberships since 1970's as an annual Christmas gift from my father. He wanted to make sure I was never alone on the road. I have continued my membership as an adult. Simply the best!

Osiel Miranda

I walked-in to this location to get their road assistance membership, Mathew helped me and convinced me to get insurance with them as well claiming he would get me an even better rate than the one I am currently paying. He also mentioned about free membership for a year with 100mi towing benefit and I could also add my kids and fiance at no additional cost. It sounded too good to be true. A few days later he sent me an estimate through text message, I was not happy with his quote so I called to have me explain the insurance coverage and why the cost exceeded my current insurance. He failed to give me all the details and rudly cut me off saying that if I was not gonna get their insurance then he was wasting his time, left me speechles I did not know what had just happened, before I knew it he hang up the phone on me. I did speak to his manager days later and apparently I was given false information by his employee Mathew, they don't even have the 100mi towing assistance when you first signed up , you would have to wait 3 months until you can upgrade from 7mi to 100mi and on top it, it cost more money if you want to add any close relatives to your policy, $30 per person to be exact. I am only giving 2 stars and that is because Luan (manager) took his time and explained everything step by step after Mathew had given me false information and that's maybe because he wanted to get his commission at any cost.

Lorraine “Lori” Anderberg

AAA was a breeze. There was an absolutely lovely woman named Dyanne that worked with Irv and me. She was so polite and extremely helpful. If you need to go to Triple A make sure you ask for Dyanne!