McDonald's

Katherine Kelly

About 2 weeks ago our order that included 2 mocha frappes with caramel drizzle was incorrect. Was given manager on phone and given name Patty. Come to get credit today and the manager on shift says Patty hasn't worked here in 2 years. So in other words the weekend manager didn't want to deal with an unhappy customer and gave a fake name. Thankfully the manager on shift still honored the credit.

erin iacullo

I ordered my meal 40 minutes ago... They told me to pull into spot number 4 and people have come and gone. Guy even came to my car to ask what I ordered and said it was coming up next that was 20 minutes ago. Still waiting.... Update: after 50 minutes I went back through the drive thru to request, lady said pull to window 3. Woman at window 1 remembered me I told her I was still waiting. At window 2 the guy who originally told me to go to spot 4 to wait. Asked to see my receipt which I explained I told the girl at 1 I didn't need one. Then some other lady appeared told me they didn't have spicy nuggets which I told her I didn't order. Then she said they didn't have 10 nuggets which I also did not order.... Then demanded she see my receipt. I got my phone out with my credit card statement that says 25 dollars at McDonald's and was going to have the girl at one reprint the receipt. ALL THIS FOR A QUARTER POUNDER MEAL, 4 PIECE NUGGET A SPICY CHICKEN SANDWICH AND ANOTHER MED FF ( which I never received). 1 hour for all this.... shame on me for being "patient". Thinking oh they are busy the guy said I was next.... At least I got my mcflurry which was the only thing enjoyable. I will gladly travel the extra miles to go to a competent McDonald's.

Tsrif Eman

I’m a pretty reasonable and patient individual but this McDonald’s is an incompetent joke of a franchise. Waiting for a pre-order for over 30 min, ended up leaving and throwing away $15. Whatever, right? Nope. Went again weeks later and left after 15 min in a short drive-thru line. Stay in school, kids.

Jackie Lyons

Terrible location I'll stop on my way to work because it's convienient when I need coffee but the last I want to say five times I've gone their. The customer service has sucked whoever takes my order is clearly not at a register taking it, it took a bout 10 minutes each time of explaining what I want for him to get it right and today I tried to use my rewards code for a coffee and he said I couldn't. To be honest I'll just go elsewhere I'm done trying with this place. Just maybe train the people who take orders to do a better job. Idfk