Los Angeles Housing Department (LAHD)

Category: City government office in Los Angeles, California

Address: 1200 W 7th St #100, Los Angeles, CA 90017, USA

Phone: +18665577368

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

carolina villalvazo

Jun 29, 2022

I have been staying on top of the protection for covid. They are all so helpful patient and walk you through step by step as to what to submit to be protected. Today Daniel helped me and he was the absolute best. Took the time to explain everything walked me through the website and showed me where to go to stay informed. Excellent customer service to Daniel for going above and beyond!!! Thank you so much Daniel 10 star service.

Chris Adair Araya

May 5, 2022

I am extremely disappointed with this department and it’s employee workers who sleep on serious cases going on that need immediate regulations. I went through the most terrible situation with my landlord on a lack of construction repair that made my living/stay inhospitable and violation of illegal rent increase with many evidence to show legit prove. After being on hold for so long, days & days of reaching out for serious help finally MR. JaRodd Jones got assigned to my case with such lack of communication and responsibility. How could it be possible to have people like that working with the city…. This is insane and unprofessional!. Headquarters or someone above needs to seriously supervise and take this into serious matters because a lot of tenants like me are being violated by slumplords…

Alena Motuz

May 4, 2022

If I could place 0 stars, I would do. Yesterday I felt myself so miserable as I have never felt before in my life. When the inspector called me, he was pretty polite, but when I responded, his politeness disappeared right away. Maybe because of my accent. When he entered the property, I saw on his face that our conversation will bring no result. Further he didn't even pretent to listen to me. He kept saying one phrase "We can't cite for it, unless it works". I know they work with lots of different people daily. And I know how it is hard to work with people from my own experience, but if you choose this type of work, you have to correspond its requirements. We have noise in our apartment because of the pool pump located on the ground floor within the last 6-8 months (we rent this place for 11 years). I don't care how it works in that mechanical room downstairs, loudly or not. I don't care about its noise outside. I only care about the noise coming from it in our apartment. I care because I have TWO little kids at home. And we have up to 68-70 decibel of level noise in a QUITE apartment. Yesterday I realized that nobody cares about kids. Nobody. Even if we listen about kids, their future etc. every single day from different sources, nobody cares. Right now I don't know what to do. I lost my last hope, and I feel being an awful mom when my kids complain on the noise and I understand that I can do nothing with it.

Nathan !

Apr 30, 2022

for the housing is key program was very unprofessional. my application was in the first day of the program. sometime around Dec they asked for my id. they kept coming up with excuses and I only got two months of rent even when I did everything right away. really horrible program. the extra money would have helped me a lot in the end it was only two months even though I applied the first day. they claimed my id was in the wrong space even though they had it and there was no other space. that took a few more months away.

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Questions & Answers

Can the owner of an apartment ask the tenant to vacate it so that the owner can go to live there?

Sandra Uribe | Aug 22, 2018
Jorge Reyes | Aug 22, 2019

What is the percentage that I can increase

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Can a property owner evict an onsite or resident manager of 12 years without a court mandated eviction ?

Emilio Mazariegos Williams | Aug 22, 2019
Ricardo Ortiz | Aug 21, 2021

What are the grounds of the eviction?

I have never raised the rents of my tenants since 2012. How much percentage can I raise the rent in 2018?

Patricia Dowling | Aug 22, 2018
Jessica Hernandez | Aug 22, 2019

You can increase 3% once every 12 months. Rent can only be increased 3% - 10% every year.  If you pay for the gas and electricity in your rental unit, you may increase your rent another 1% for each utility.

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I can evict my tenants if they have not paid my rent for 6 months

Abl Luna | Aug 21, 2021
Ricardo Ortiz | Aug 21, 2021

Please remember that the Los Angeles Housing Department gave tenants a moratorium on paying their rent. The answer is no.

Hello. I am property owner. I raise the rent 2019 /May . How much percent I can raise 2020 / May? How much percent can raise on 2020 /May?

zen landscaping | Aug 21, 2020
Ricardo Ortiz | Aug 21, 2021

Is there rent control?

As a landlord, if I'm forced to pay a utility, like the water bill, at my duplex because there is one meter, can I upcharge on the bill to the tenants? One tenant isn't paying and it's in the other tenant's name. They want me to have bill in my name

Cord McQueen | Jan 23, 2022
Los Angeles Housing Department (LAHD) | Jan 23, 2022

Hello Cord, Please submit this question through the Ask-Housing portal at: housing.lacity.org/ask-housing

Your inspection on 08/05/2022 informed me That by removing noise insulating carpet the Landlord have to put in a noise absorbing layer before adding the floors? How can we get help - every footstep upstairs is heard in our apartment , below?

Liselotte Newton | Aug 14, 2022
Los Angeles Housing Department (LAHD) | Aug 14, 2022

Please submit your inquiry through Ask-Housing. Additional details are needed, case#, address, unit #, etc. Go to: https://housing.lacity.org/ask-housing

Is it legal for a management company to not give.leasing agreement . Are they suppose to notify tenants?

Unyeilding Lewis | Aug 7, 2022
Los Angeles Housing Department (LAHD) | Aug 7, 2022

Please contact LA County's Department of Consumer and Business Affairs at https://dcba.lacounty.gov/contact-us/. You can also request to be connected to them by calling 2-1-1.

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MY Rentero forbade me to stop using my washer and dryer in my garage when I have been using them for several years, can he forbid that? if you can answer that question please

jose juarez | Mar 24, 2022
Los Angeles Housing Department (LAHD) | Mar 24, 2022

It depends on your contract. Please submit a complaint online to investigate your case by website>>>housing.lacity.org, or call 1-866-557-7368.

As a landlord I pay the water bill for the entire multifamily rent controlled apt bldg as there is only one meter. Can I increase 3% plus 1% a total of 4% rent after the rent increase become effective?

The Vineyard | Feb 22, 2022
Los Angeles Housing Department (LAHD) | Feb 22, 2022

You can pass through a 1% for electricity and/or 1% for gas if paid by the landlord. For RSO properties there is currently a freeze on rent increase. Effective March 30, 2020, rent increases are prohibited for rental units subject to the Rent Stabilization Ordinance (RSO) until 1 year after the expiration of the Local Emergency Period which is still in effect as of this post 2/15/22. For more info see Ordinance# 186607 or visit "housing.lacity.org".

I got rent increase for my apartment in Brentwood Ca zip code 90049 in December 2021 My lease is under rent control was it legal for my landlord to raise the rent? even that we are in Covid ? please let me know Thank you

Nadia Thibault | Feb 22, 2022
Los Angeles Housing Department (LAHD) | Feb 22, 2022

There is currently a rent increase freeze on rent control (RSO) properties. File a complaint at: housing.lacity.org/residents/file-a-complaint You must submit your residence address to verify the applicable rules for the property in question.

Does LAHD a form for tenant complaint

Vann Arguelles | Dec 24, 2021
Los Angeles Housing Department (LAHD) | Dec 24, 2021

You may file a complaint by calling 1-866-557-7368, or online 24/7 at https://housing.lacity.org/residents/online-services-residents/file-a-complaint-residents

When the lease person passed away. Can the owner of the building asked the family vacated the apartment? Or can he increased the rent ?

Calin Pinguin | Aug 21, 2021
Los Angeles Housing Department (LAHD) | Apr 23, 2022

Please submit your inquiry to Ask-Housing at: housing.lacity.org/ask-housing, staff needs more information to make a determination, or call 866-557-7368. Submit your question to Ask-Housing >>> housing.lacity.org/ask-housing, staff need more information to make a determination, or call 866-557-7368.

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If my husband is not on the lease can we be evicted?

Glynis Ramirez | Aug 21, 2021
Ricardo Ortiz | Aug 21, 2021

The ones that are in te contract are the ones that should be living in the property. Otherwise, it will be a breach of contract. As a result of that, you have te potential to be evicted.

We have a tenant, they have problem with the shower, the hot water is running very badly , we have scheduled to replace it today with a 48 hour advance notice, they refused to let the management in. what is the landlord right in this emergency case

MITCH NOORMAND | Aug 21, 2021
C. Steele | Aug 21, 2021

Los Angeles RSO occupied unit in a building for sale. Are we required to allow people to come into our house during the 2021 COVID restrictions. Agent does not follow Covid Protocal

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The landlor is not letting my little one to play out side in the building patio is this legal?

Marina Garcia | Aug 21, 2020
Jesus Luevano | Aug 21, 2020

Its illegal unless posted

Whats the increace por cent a year rent aparment

Salvador Ramirez | Aug 21, 2020
Sandra Mendoza | Aug 21, 2020

For July 1, 2019 through June 30, 2020, it's 4% for Rent-Stabilized properties in the City of LA, also per utility may increase additional 1%, and the increase date May vary according to your rental agreement. Check out the website: hcidla.lacity.org

My aunt is 20 years old. Living in the same house now they are selling her. What she has to do.

Martha Jimenez | Aug 22, 2019
Sandra Mendoza | Aug 22, 2019

The Department of Housing has no jurisdiction over houses, only apartments BUT have a program to buy a house for low-income people "hcidla.lacity.org/mcc-for-first-time-homebuyers

Can the building manager ban parties or family gatherings from tenants in the yard because it is a common area?

No | Aug 22, 2019
Maria Roque | Aug 21, 2020

No one thinks and I am also interested to know

Is there parking available in this building or around the place? Have a 3 hour meeting to attend there soon.

V Lomeli | Aug 22, 2019
Sandra Mendoza | Aug 22, 2019

Paid parking structure, street meter parking, may get lucky with no meter parking a fee blocks west in the north/South streets but mind the restrictions

Where can I apply for a low-income housing

Sofy Flores | Aug 22, 2019
Sandra Mendoza | Aug 22, 2019

http://housing.lacounty.gov

Good morning you could help me look at the owner of the house he died and he did not leave the house to anyone and now a Brother appeared telling us that we have to leave the house because now he is the owner my question the brother can take us of the hou

Nicole Kraven | Aug 22, 2019
Ricardo Ortiz | Aug 21, 2021

If he is the new owner, yes

The previous owner of the house who rented raised my rent 3 months before selling it and now the new owner has given me the rent again, can they do it?

A Google User | Aug 22, 2019
Jessica Hernandez | Aug 22, 2019

Your landlord can increase 3% once every 12 months. The rent can only be increased from 3% to 10% each year. If your landlord pays for gas and electricity in your rental unit, they can increase your rent another 1% for each utility. That if, I do not know if the rule changes when the owner changes.

Would like to know hours of operation for the HCIDLA at 1200 W 7th Street LA 90017 and are they open at Lunch time?

Yettie Ahrend | Aug 22, 2018
Naomi Mcclaney | Aug 22, 2018

Just visited this week! The public counter is open from 9am to 4pm they stay open at lunch!

What can a renter do if the owner refuses to fix the unit?

Jose Luis Fernandez | Aug 22, 2018
Jaime Ramirez | Aug 22, 2019

You can go to this office and make a report about it

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