Chase ATM

COSMO

I came in for an in-person meeting with Gennifer. She was such a sweet lady. She helped me deposit my 401k check into my IRA account, absolutely no hassle. I look forward to doing business with her. Gave me a free bottled water. Thanks, Gennifer!

Elizabeth Chavez

I came into this bank today. I requested a notary, I was told by the teller she was busy all day with appointments. I asked how I can make an appointment and she said I couldn’t only if one of her appointments didn’t show up. So I said okay I’ll wait, then the teller says she isn’t in. Ok, so I asked what are her business hours Monday-Friday 9-5. How can I see her if I can’t make an appointment but she’s busy with appointments all day? So I have to wait but isn’t even in. The Teller didn’t even try to provide me any type of resolution. I’ve been a customer of chase for years and this is the first time I needed any type of help.

Express Pool Care

We have banked with CHASE over 13 years and have never had a problem until now. I won't go into details, but the manager on duty did not help in resolving our issue, but joked about our issue. We are considering moving our personal and business accounts.

Iris Zazueta

I went in to report my debit card lost and there was a women who helped me and she said she would update my address, cancel my current card and order me a new one. Here I am 2 weeks later still waiting for my card when I decided to call customer service and I then was told that the women never ordered me a new debit card, all she had done was cancel my current card and change my address. So now I’m left yet once again waiting for a new card !