Hertz Car Rental - Anaheim - West Katella HLE

Category: Car rental agency in Anaheim, California

Address: 221 W Katella Ave, Anaheim, CA 92802, USA

Phone: +17147720425

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–12PM

Reviews

Cathy McDonald

Jul 6, 2022

Car was awesome and easy to drive. Overcharged by $400US by hertz Vegas as they didn’t have a manager’s special or equivalent so charged us an extra $40 per day. When disputed the only option they gave us was stay another night in Las Vegas (so stupid) so there was no other option but to pay. When I returned the car to hertz Anaheim the I manager (Indian gentleman) was very curtious and agreed I should not have paid over the quote and gave me a number for customer service to get the money refunded. I would not recommend hertz again as when we travel we would normally book with dollar car rentals and never had an issue.

Marley Rankin

Apr 1, 2022

Legitimately the hardest agent to work with I have ever experienced. Their website was extremely unclear about payment matching up with my license, and the agent was laughing at me while I got frustrated and told me to “complain to customer service” instead of helping me resolve the issue. Be prepared for the most difficult car rental experience you could imagine.

Nes Borne

Feb 22, 2022

Great experience picking up a reservation, car was ready during the agreed pick up time and it was an in - out efficient experience. Thank you for taking care of our needs. Keep up the great work!

Joseph Mendez

Nov 21, 2021

Faisal is the best!! He got me right in and out in no time! Car was super clean and I was able to return it with no issues! I’ll definitely be coming back in the future for my rental needs!!

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Questions & Answers

Do they have passenger van for sale now?

Frankie Ho | Aug 21, 2021
Jimi Mac Sheen | Aug 21, 2021

I think they just rent here

Do they have after hours drop off?

Laura Brown | Aug 22, 2019
Nes Borne | Mar 24, 2022

Drop off after hours at the Hertz Marriott just a block away. But you have to get approval from Hertz first

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Do they offer free pick up or drop off when you rent or drop off your rental?

Victor Rodriguez | Aug 22, 2019
Ian C | Aug 22, 2019

Yes, they will take you where you want to go within 3 miles

Is there a courtesy vehicle that might pick us up and bring us to the rental car agency?

Ron Villasenor | Aug 22, 2018
Victor Rodriguez | Aug 22, 2019

Dole M. Its that on all locations or certain ones only?

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Do you have to live on the city to rent

Jacqueline Dunn | Aug 22, 2018
Dole M. | Aug 22, 2018

No..... it's a really good hertz.... people there work hard...Just be sure to make a reservation and you'll definitely get in a car...Also have a credit card and a driver's license....

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My husband is an uber driver and he needs a mid size care this is my third request

Mike Martinez | Aug 22, 2018
Marvin Vernardo Jr. | Aug 22, 2018

If he is an Uber driver, Uber will tell him where to go depending on his address look on the app under vehicle Solutions and scroll to the bottom

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