Address: 14476 Horizon Blvd M, Horizon City, TX 79928, USA
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
senor pony
There was a huge line upon arrival I decided to still get in line thinking it was going to go fast. I mean how long does it take to serve a frozen yogurt or a drink. It’s not like you’re cooking it. Anyways I still waited in line and two cars in front of me left. I was already 25 minutes in the line. Then seeing the line wasn’t advancing anymore I waited other 15 minutes and decided to leave I wasn’t even halfway
Michelle Saldaña
The products get 4/5stars but this review gets a 1 star thanks to JESSICA/YESSICA "Manager" for her ridiculous & rude ways to handle complaints & her attitude. VERY DISAPPOINTED with the customer service (lack of) I just received by a very rude & inexperienced "Manager"! Soon as we walked in, she had her snooty face & did everything with it. I've gone many times before & have never had anyone serve the fruit toppings in such a stingy manner?! I asked why it was so little & if she could please add more & she stated it's only 2 spoonfuls (that's a FIRST FOR ME). Yet my son got almonds & she put literally 3 or 4 scoops so it contradicted what she had just said? She said she'd charge me more if I wanted another spoonful (99cents for literally 3 small diced pieces of mango! Lol) I said just forget it. She took it upon herself to open my cup & add more but told cashier to charge me! I said no, u did that after I had said to leave it, so if u added it on ur own, why charge me?? I couldn't believe her next move! She was gonna reopen my cup again and REMOVE the extra! Lol I was like are you serious!?! So she began to instead start over & make a new one which I'm sure she was gonna be even more stingy on my toppings. I don't think ppl need to be handling containers too much or lids (especially with NO gloves!) So at this point I was done with her attitude & asked for a manager. Well turns out SHE is the manager...SMH! I asked to cancel that order & she hands me back a few bills. I realized it was the wrong amount also as I was getting in my car so I had to go back inside again for my correct change! Worst experience ever at a Yogoberry...but only because of her! She stated her name was Jessica/Yessica (not sure if true tho since I didn't see a nametag). I hope she gets trained better!! Oh & BTW they had fruit flies near the toppings that I had to point out!
Amanda Elias
I was craving a delicious, kinda-healthy snack so I visited yogo Berry and was not disappointed. Staff was very friendly and the store was clean. Loved my snack I had a yogurt with mango, strawberries and piña colada. Yummy.
Kim Torres
I love the service at this YogoBerry I always come in and feel welcome! The yogurt is delicious, and the boba tea is even better💕. I always come here, I don’t like going anywhere else. We had a great time there, the staff is nice and they did our orders in less than 10 min. The price is good also, I don’t feel like it’s too expensive as in other places.
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Well, go in and ask there.
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