Council on Aging Southern California

Natalia Johnson

I spoke with two different women at the Office of Ombudsman on the phone hoping to get expedited enrollment in Cal-Optima for my father who was alerted by the doctor of a high-risk cancer condition. Not only did the ladies have attitude and were not helpful or compassionate, they sounded very belittling and arrogant. I wish I took down the names of these individuals. The agency that is supposed to be helping people only hinders the process of obtaining help. Truly discouraging and disappointing!

Andrea Keith (Andrea Keith LMFT CEAP)

Place is highly recommended if info is needed for assisting anyone older. Friendly, knowledgeable, helpful. Mostly volunteers. Bless them all!

Stella Marie Renfrew

The best resource center for seniors for medicare savings, legal referrals and issues .

Dodged a Bullet

Notice a lot of fake reveiws or reviews from people who did not access "Council on Agings" services but either didn't give a reviw and only gave 5 points without clarification and those who once worked there and gave 5 point reveiws...both inappropriate & stacking points for an agency that doesn't deserve it! This agency was of very little help and created more problems for me than they solved. Unprofessional behavior abounds! When you call, they love to transfer you to voicemail; poorly organized and there's never anyone there to receive calls...everything goes to voicemail. They're inexperienced, undisciplined workers who make a lot of typical assumptions about the "aging"...soon it will be your turn to be treated like you haven't a brain in your head...then you'll understand. I've experience rudeness, indifference and negligence when it comes to these promised services that are in place for senior citizens in the community. I'd go to another agency/business...but so far we've been unable to locate similar services other than this one....horrible. Surely someone could build a better non-profit business and do a better job at servicing the public and assisting the older population.Managers & supervisors all just as bad! VERY DISAPPOINTING