Kneaders Bakery & Cafe

Kristen Lortsher

I feel like I got scammed, haha. I’ve gotten the French dip many times and I know it’s usually two halves and not just one. I paid $10 for this. The girl in the drive thru even told me as she handed it over that I got the last one of the night, so in my mind I’m thinking they didn’t even have enough to make me a full sandwich. If that’s the case then tell me so I can order something and get my moneys worth.

Kathie Adamson

For a Girls Night Out my daughter suggested going to Kneaders before we attended a school’s play. I thought it was a great idea since I had three gift cards. We met there at 5:50 on a Saturday. It wasn’t busy at all. I asked the cashier about a type of bread. She didn’t know the answer. My daughter wanted the turkey, bacon, avocado sandwich. No bacon or avocado. She decided then to have chicken salad sandwich. No chicken salad. Settled on just the turkey. Since I had gift cards, we decided to splurge a little and get the combo meals. There were four of us I was paying for. Cashier couldn’t get two of the gift cards to work. Said they had updated the system and wouldn’t accept two of the cards. WHAT???? (One had just over $40 on it. The other $7). We sat and waited, and waited, and waited. I talked to another lady that had just ordered a container of soup. It had been 40 minutes so far. While waiting I watched a lady wait for about 5 minutes just to get waited on for a water cup, two people waiting to pick up call-in orders that were sitting there, but no one would help them. There was a girl doing drive through orders working continuously and very busy. Other kids kinda standing around. Finally got our order except missing the turkey sandwich. After waiting a few minutes and realizing we were going to miss the play, I went to the counter and told them and they had a sandwich sitting there and asked if it was mine, which it was. I had just a minute to take a bite of my sandwich (which was good, my daughter said the turkey sandwich was yucky without the avocado). The worker gave me four containers so we could take our food with us to eat after the play. It was a disaster, but glad the play started a little late. No adult supervision or maybe they just need more training. Won’t go back to that Kneaders. Hoping another Kneaders can get my $47 in gift cards to work.

Valencia de Jong

Saratoga springs location is terrible. Their breakfast has gone downhill and the club sandwhich that use to be amazing is just as bad! I have been to this location at least 4 times and am always disappointed. The club sandwhich has NO sauce at all so it’s super dry and the meat is flavorless. Do not go here. I don’t recommend the French toast and ESPECIALLY the bacon. The bacon is so thin, cold and gross- microwave bacon. I asked for different bacon and got the same thing (in picture). Staff is nice, but not going back.

Keeling Family

This was the most disappointing French dip sandwich I have ever eaten. The meat and cheese only covered half the sandwich and the remainder was just dry bread. I did my best to salvage it by redistributing what meat was there to at least cover the entirety of the bread and there was only enough meat to have one single, thin slice across the sandwich. I can’t believe I just paid $10 for that. I was there yesterday as well, and ordered the soup and bread combo and they forgot the bread, and I didn’t catch that one until I was already home and it was too late. Normally I’m a fan of Kneader’s but after two disappointments in a row I think it will be some time before I dare give this location another try.