Address: 21098 Bake Pkwy #104, Lake Forest, CA 92630, USA
Phone: +19497708000
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
mags holmgren
Dawn at Ken Smith's office is very customer service oriented. She answers my questions thoroughly and pleasantly.
Mike Lopez
Ken Smith and his staff have been our insurance service providers since 1986; and their service has been exemplary. Our existing policies with State Farm include auto-, home-, and commercial insurance – supplemented by an umbrella policy. From day 1, Ken made us feel more like friends, rather than customers. He has helped us choose the products that were right for us and has helped us through some of the challenges that life has to offer. And when the kids grew up and went off on their own, they enlisted Ken Smith’s services in fulfilling their own insurance needs. Today, I have the pleasure of interfacing with Denise Greek, who is every bit as friendly, professional, knowledgeable, and humble as Ken. I especially appreciated her guidance in the area of the commercial and umbrella policies, which helped round out our coverage. It is a real pleasure to work with Denise.
Jorge Hernandez
Would like to write a few words of appreciation to Ken Smith, Denise and Dawn for 33 years of service to our family. From the day we moved to California in 1987, and found his agency down the street, until this year when we left California, all of them were caring and professional individuals, always responsive to our insurance needs. We cherished their recommendations through the years, and never let us down in good times or financial bad times. In your life, there are only a handful of people that you can truly call a friend, and Ken became that friend to our family. We will miss all of them dearly, and without hesitation, we recommend their services to anyone needing insurance. Thanks guys, it was a blast!
Emily
Stay far, far away from Statefarm and Ken Smith. We've been customers of Statefarm for over twenty years (multiple lines of insurance between all vehicles, homes, renters insurance, etc) and let me tell you-when you need them, it doesn't matter how much money you've given them or how loyal you've been to them as a customer, they will not help you. They'll find every loophole because they're the ones that wrote them in. They're the expensive insurance company out there and have no better coverage or service than any of the other companies so given that, just go ANYWHERE else with your money! They are denying a $7000 claim on our home due to a sewer backup because they specifically wrote a policy that says they will NOT fight the city for you--which is exactly what we pay them to do, FIGHT for us!! That's literally their entire purpose! Statefarm is good for nothing but draining your bank account and leaving you high and dry when you need them. STAY AWAY.
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