Chase Bank

The Boss

I had an appointment and i was told to wait. A guy storms in saying that he talk to a representative and that he would accept a walk in. He was claiming that he had 1 million and he will pull everything out if he is not seen by a banker (none of the bankers were aware of this individual). They go ahead and see him first than me. Keep in mind i had an appointment and this individual didn't! Horrible customer service! I wanted to do business with chase but after this experience i would rather do business with someone else. I would never put even a penny in this bank!

Anna Wroblewska

Worst customer service ever. Unprofessional and unknowledgeable. This people are mean and uneducated. Their incompetence caused my money being frozen for 2 weeks.

Dental 2020

Very poor customer service , I needed to wire transfer some amount from one of my accounts and I was told the transaction must be done by the lady standing in front desk where they welcome the customers ! The lady assigned to me didn't even have the basic knowledge how to check my balance in my 3 different accounts with Chase. They made me stand there for at least 45 minutes in this pandemic situation giving me different funny excuses that are not expected to hear from a professional banker , like our computer isn't up dated , your balance isn't enough etc. ,finally a gentleman helped her to do the transaction after giving me hypertension . I will surely close my account because I don't want to experience such thing again, I need a bank with experienced employees and up dated computers .

Carlos Martinez

Very unprofessional in this branch! nobody wanted to assist me in finding my money giving me the runaround, i asked for help and everybody was a lunch, at 11:30 . The teller advised me to call on the phone for better assistance and that was a waist of time too. I talked to 5 chase representatives and could they could not help me . Is it because I'm Hispanic or because I'm not rich what is it? Makes no sense. Or they just don't like working.