Address: 101 Wendover Blvd, West Wendover, NV 89883, USA
Phone: +18009363683
Nick Washburn
I was offered a comp room by the casino. No problem with that at all. I receive a voucher ticket from the kiosk and followed instructions to the front desk of the hotel only to find out that the ONLY person who is available to assist me in the check in process is in a DEEP SLEEP!! I tried several times to wake her up including other guests that needed assistance at that time. All in total it was 45+ minutes just to get checked in. Then I was LITERALLY told NOTHING about my stay (no room location direction, no parking lot information, breakfast, check-in and out times etc.) I've always enjoyed it here but this time.....not so much. Definitely not the best experience this time around. Hopefully it will be different if I return.
Steven Delsie
Air conditioning was not working when we arrived. Was fixed in the middle of the night. But who needs to be in a room when they have a nice pool. Great staff, always so friendly. My casino host is awesome, always takes care of me. Thanks
Tom Collins
Very welcoming environment. Easy parking, quick check in @ registration desk, GREAT food venues on site; & during mid-week -- plenty of room to have a leisurely; non-stressful visit as an out of state tourist. Overall -- spotless clean & smoke free environment. 5 stars all day. Thanks a million-- ( and I lost $$$ over two days); " welcome 😀 to gaming ".
Shannon Dreyer
Horrible! No fridge. No coffee maker. No microwave. No cable. Full size beds that is advertised as Queen. Bed from 1960. Missing towel rack. Hard water stain all over shower. Drain plug in bathroom sink was stuck shut. Dirty carpet and curtains. That's just the room. The hallways and elevators are all broken and everything looks like it was last maintained years ago. Then! They have the balls to charge a deposit that is said to come back at checkout, it doesn't. Then they charged me $268!!!!!! FOR WHAT???????????? I was offered my money to go somewhere else. On a Friday night? Where the hell did they expect me to go? They offered a discount which went the way of my "Refundable" Deposit, meaning it never happened. They respond to these reviews but they say the same thing over and over. Stop apologizing and do something about it!
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They think people are gonna steal them and they want you to buy their coffee in the lobby
I flew in on a Charter flight. Checking in was not a problem. It's all about if your room is ready.
Casino security acts as lost and found. Friendly and professional.
You could call the hotel at either the rainbow or nugget because there own by the same people talk with the head of promotions or if it's a bigger problem you could call the gaming commission for elko County navada
not that i know of, they have not advertised anything as of rigjt now.
You can park an RV at any Casino in Wendover. They accommodate all shapes and forms of Vehicles. Hell!!!!! They even have flights to and from this litttle desert oasis. Fly, drive, RV, walk! They'll take care of you.
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