Flame Broiler

T. Shaw

I don't know who the new younger cashier is, but what a joke. I order the same thing every time, she never understands what I'm talking about until I physically point at the menu and she mumbles responses thru her mask, but took it off to yell to someone outside. Went there the other day and she starts taking my order, no idea what I said obviously because she repeats something totally different. So I slow it down, point and repeat. They call my order number being ready, I go back to the counter she just threw my food on top of a bag, I asked is this mine? Yep! I had to reach over the counter and bag my own food, grab a fork and I just walked out feeling angry. I haven't been back since! I hate terrible customer service, I don't care how good your food is. 2 stars for what they used to be -3 for my latest experience.

Luis Caal

Terrible customer service. This is the second time, cashier has the worst attitude. Doesn’t even ask if it’s a dine-in or takeout order. If you don’t wanna work there just quit. You should treat every customer like it’s their first time there. Garbage

Jesse Moreno

When I was in line to pick up my order, I witnessed one employee being rude and very unprofessional to the customer in front of me. I was surprised because the customer was being very patient and not even saying anything wrong, the cashier just looked not prepared to deal with any little inconvenience. Food was good 👍🏻

Kaspar Povilanskas

Great food but horrible service. Multiple times they get order wrong. Ordered EXTRA veggies and ended up getting the complete opposite…literally 0 veggies. How do you make a mistake like that? Good food, just make sure to double check it every order before you get in your car and drive home.