Crisis House

Category: Non-profit organization

Address: 9550 Cuyamaca St Suite 101, Santee, CA 92071, USA

Phone: +16194441194

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

DaniJoys Life

Jun 28, 2022

HORRIBLE. Jennifer on the phone is rude and ignoring calls. Steve the director of operations is nice but not really helpful. Marianna the supervisor is a liar having to help her employees that lie on the phone. I had another intake and heard someone in the background I believe it was Marianna whispering to the intake interviewer. She couldn’t focus she was asking me the same questions over and over. Then she put me on hold for 3 seconds and when I asked her why it went on hold she lied and said another call came in and that’s why the phone went on hold. The phone doesn’t put calls on hold when another call comes in? It’s lies. She put me on hold to talk to the person who was whispering. I asked her if the conversation was confidential and between me and her she said yes I said I heard her talking to someone in the background and she ignored that part continued the conversation. There going to loose whatever liscenes they have. I have everything I need. I will take legal action if they do not get down to the bottom of this. They lied and said they don’t do hotel vouchers. Jennifer and Marriana lied. Then when I confronted them about it she said “it’s a hotel program not a hotel voucher” what? That’s the same thing. She knew what I was saying she had to keep up with her lie. I will be talking about my situation with this program on my social media. With a large platform that have I hope this get around and everyone knows about this program. I hope if any dv survivors that have went through this program see my video come out and share there experience with everyone. I am really shocked. I have enough to file against them. This is not a crisis house this is a if we like you house.

Todd Matthews

Jul 5, 2019

Was hoping to get leads to places, people and programs to help me in my current situation. unfortunately, I ended up with only an appointment to come back a few days later and a cup of soup as my "hot meal" ????? now, I don't know about you but, I'm homeless and hungry. Meaning I need immediate help. For goodness sake, you call yourself "Crises" house. At no point did I feel like I was getting help for my crisis situation. And a cup of soup that costs .75 maybe 1.00, should be considered a hot meal to anyone! And as far as the appointment went, when I returned a few later. I was in and out in less than 15 minutes. Again, at no point did they ask or even offer. Help for the crisis situation I'm going through. Extremely disappointed that, if that's the kind of help out there for those who are seriously going through a crisis,...explains why the homeless do some of the things they do.

Mona LaVonne

Nov 14, 2018

The crisis house does next to nothing for anyone. I noticed all the rave reviews are from "local guides" whatever that means. I challenge any one of those people giving positive reviews to contact me and discuss any positive claim they're making regarding the crisis house. The crisis house is a shameful example of people utilizing public funds allocated to help the homeless for their own profit. The employees are snotty deceptive and make it painfully obvious that they couldn't care less about assisting the homeless or anyone else.

H Adonis

Nov 30, 2017

Can usually count on finding an outfit in the bin, lunch like mom would have made for you, a restroom people can actually use, the mobile bus from FHC, as well as outreach workers to assist you with your appts etc, and vouchers for CA I D available as well, also if you lack stable housing go there and take the VI-Spidat, it's an assessment to help with permanent housing, transitional housing, or shelter, depending on your needs. Also supervised visitation is available and it's great, many years ago I used their visitation for 6 + months, never had a problem. 5*****

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Questions & Answers

Does the center accept clothing donations?

Jaclyn Rachelle | Aug 22, 2018
Jaclyn Rachelle | Aug 22, 2018

I called and asked, and they said that they do take donations. And unlike Goodwill, the person I spoke with said that they accept unused cosmetics too!

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Would they give me a voucher until I find a place to live I need to get out

Teresa Heyne | Aug 22, 2018
Diane Lusk | Aug 22, 2019

No they won't. Scamming my daughter for several months niw

Will this shelter let me just sleep there from time to time when needed? Not give a temporary home, just sleep and take prescribed medicine on time and then get outside again?

Chase Watkins | Aug 22, 2019
G C | Aug 22, 2019

Crisis House isn't a shelter, they provide very limited services. You can charge you phone during the day but it's a very small, kind of dirty lobby with like 3 chairs, a huge basket that sometimes has donated clothes but they've seen better days, and there is a restroom. You can receive your mail there if you are homeless and they provide hygiene packs once a week. They have a mobile shower there the 3rd Wednesday of the month. Little things like that, but no real help and they have zero beds. There aren't many shelters in El Cajon, if at all, most of the shelters are downtown San Diego.

What do I need to do to obtain a mailing address ?

Jim York | Aug 22, 2018
Jasmine Tran | Aug 22, 2018

In order to use the agency's address as your mailing address, you need to sign up there. You need some sort of identification like a current or expired ID, mail from the government, EBT card, etc. Cannot use a credit or debit card.

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Is this place willing to help a married couple with a two month old daughter and a vehicle? Before anyone suggests that we sleep in our car....nope. Only if necessary, BC we refuse to chance having our daughter taken from us.

Dud Jones | Aug 22, 2018
Harley Stevenson | Aug 22, 2018

The answer is yes they are willing to help they can give you a voucher for a hotel along with food and clothing

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How long to get a bed here?

Christian Pena | Aug 22, 2019
Christian Pena | Aug 22, 2019

It's not a medical situation we were promised work here after our home caught fire and then when we arrived here from Washington State somehow there's no job and there's no place to stay . All I'd this wad the only reason I'd of taken my family here. I just need to get these kids out the heat and in to a safe environment. Good thing is I have several job interviews this week.

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I have a housing grant from chrisis house. In el,cajon.where can i rent

Raymond Neal | Aug 22, 2019
H Adonis | Aug 22, 2019

how can i get my housing grant? i been waiting 4 years since i took vi-spidat

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Do they help with rent

Geo M | Aug 22, 2019
Shannon Sherer | Aug 22, 2019

Like Kimberly said

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Can anyone tell me where i can receive help for my wife she is 4 months along and we are scared we will loose our child

Dallas Cupp | Aug 22, 2019
Brad Russell | Aug 22, 2019

Family health center on main Street El Cajon

My last couple days at motel. I have sec.8 with 2 minors. Can they help place us in a sec 8 place in East county? We were displaced I belive illegal from our descanso rental of 8yrs. Not evicted.

Beautiful Kelly | Aug 22, 2018
Diane Lusk | Aug 22, 2019

Crisis House needs to be shut down. They will never give you your approved housing voucher.Good luck. They have been scamming my homeless daughter and grandchild for six monthe now. Shame on this program. The director of this program must be paying herself a very high salary instead of helping the people in need. I will be contacting some locale tv station's to see if they would like to follow this sad story. Shame on you Mary the director of th Crisis House in El Cajon!!!!!!!!!!

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What days and hours can i pick up food

Carol Leon | Aug 22, 2018
Diane Lusk | Aug 22, 2019

Good luck with that

Why are SDPD hassling the homeless over sleeping

Valerie Woodring | Aug 22, 2018
Adam C. Howe | Aug 22, 2018

The SDPD do not "hassle" the homeless over just merely sleeping. With the recent Hepititas A outbreak that has been going on, which has claimed lives, there needs to be something done with the homeless. Downtown San Diego is an eyesore to all and any visitors because the streets smell, tents all over the sidewalks which usually hold drug addicts, urine all over the sidewalks because no business allows these people to come in and use the bathrooms because they stink, shoot up or smoke drugs in the bathroom, graffiti the walls, etc. The SDPD does not just harass the homeless for no reason, and until EVERYONE is willing to go down to the homelss and help, I think its safe to say the SDPD are handling it just fine.

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is there a bed available?

Deshawn Addison | Aug 21, 2021
David Brooks | Aug 21, 2021

Not at the crisis house

Can I get help with electrical bill

Curtis Haynes | Aug 21, 2020
Pattie | Aug 21, 2020

Call 211 they will refer you to an Agency.

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