24 Hour Home Care

Category: Home health care service in San Diego, California

Address: 9655 Granite Ridge Dr Suite 200, San Diego, CA 92123, USA

Phone: +18884522017

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Greece Lavarias

Jul 18, 2022

I have 4 years of caregiver experience mainly of facility but I started two years ago for home care agency employee. I hope someone will give me a chance to get a job at 24 hour home care.

brittnee Grieve

Mar 25, 2022

I absolutely love working for this company. From the interview through, the energy and kindness has been consistent. I'm a single mother or 2, I go to school and have two jobs. 24hr care has been so understanding and flexible. Being in this situation, it means so much when your company has your back too. Caring for people is what I love. Being placed with these clients, they becomes like family. Flexible hours, extra incentives, many shifts. Its been a wonderful experience for me.

Debbie LaChusa

Jan 4, 2020

We hired 24 Hour Home Care to provide round the clock caregiving for my dad after his partial hip replacement. We interviewed three different companies and chose 24 hour for several reasons - they were personable, seemed qualified, and they offered a discount to Kaiser patients. The care was okay overall (I won't address the issues we had with care in this review), but I was not at all happy with their transparency about billing rates. Not only did they overcharge my mom the entire first month by not invoking the Kaiser discount, but they also did not inform her she would be paying time-and-a-half for all hours beyond an 8-hour shift. That amounted to 6 hours of overtime each day. The sales rep quoted us an hourly rate for 12 hours shifts, and even wrote down the hourly rate on the paperwork he left with us, with no mention of time-and-a-half. When he sat down to have my mother sign the contract he did not mention the OT she would be charged on a daily basis. I will point out he did tell her she would be charged time-and-a-half for holidays. So I'm not sure why he felt it was not important to tell her she'd be paying time-and-a-half EVERY SINGLE SHIFT. Inexcusable in my opinion. Lastly, when I discovered this a few months later, after I had returned home (out of state), I emailed the sales rep and received no response. My father had round the clock care for several months which was very expensive. We should have been told exactly what the billing rates would be.

Judy Fallon

Jan 1, 2015

I think everyone will agree, finding a caregiver for a loved one is certainly no easy task, and once a decision is made there is much worry that goes along with it. This has been the first time my husband and I have had to delve into the "caregiving business" and, thank heavens, this has ended up being a very positive experience. We have two elderly "cousins" that needed immediate care: He has advancing cancer and she has Alzheimer's. It is our aim to keep them at home as long as we possibly can. 24Hr. Home Care was referred to us by "A Place for Mom," along with a few other providers. After meeting with all, It was very apparent from the well polished and professional presentation by Jackie Paras, how far superior 24Hr. Home Care appeared to be versus the other three companies. We decided to give them a try. "Diana" was assigned to our case right away and we met with her and Jackie together with our "cousins". All felt good, and everyone agreed Diana would begin right away. All I can say at this point in time, and it's been two months now, is that Diana is the BEST thing that has happened to this family in quite a while! She absolutely knows and understands the requirements and needs of our cousins. She's a great cook and has been so instrumental in improving their general health, hygiene, and daily routines. We have been singing Diana's praises for quite a while now and I feel confident things will continue on this note. She has been a blessing to our family....we owe much thanks to Jackie and 24Hr. Home Care!

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Questions & Answers

How much does a consultation cost?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

Consultations with 24 Hour Home Care are free of charge for everyone.

What are 24 Hour Home Care’s hours of operation?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

24 Hour Home Care is available 24 hours a day, 365 days a year, ensuring you can always access a live person when you need them.

How does 24 Hour Home Care match up their caregivers and clients?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

24 Hour Home Care will speak with you during your free consultation about your needs and what kind of caregiver they can provide in order to make you feel comfortable with the care they will provide.

What sets 24 Hour Home Care’s caregivers apart?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

All of their caregivers go through a 24-point screening process to ensure they are only hiring 1 in 10 of applicants that qualify to be a caregiver. They also require all caregivers to go through their Signature Specialty Trainings where they learn to care for their clients based on their specific diagnosis. To learn more please go to https://www.24hrcares.com/why_24_hour/24-point-screening-process/.

Are 24 Hour Home Care’s caregivers bonded and insured?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

All of 24 Hour Home Care’s caregivers are fully bonded and insured to protect their clients and their families.

How long does it take to get a caregiver?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

24 Hour Home Care has a 2-Hour Rapid Response Guarantee, which ensures a member of the team will meet their clients within two hours of the initial request. A caregiver will be at your home within three hours.

How much do services cost?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

24 Hour Home Care’s rates may vary based on the completely customized care plan that they create for you and your family’s needs. In order to get an accurate quote, call 24 Hour Home Care directly at 800-522-1516.

What services does 24 Hour Home Care provide?

24 Hour Home Care | Aug 21, 2020
24 Hour Home Care | Aug 21, 2020

24 Hour Home Care provides non-medical home care services such as light housekeeping, meal preparation, medication reminders, companionship and respite care. 24 Hour Home Care creates customized care plans to fit you and your family’s needs.

can I create my own hour

debra witt | Aug 22, 2018
Ashley Temple | Aug 22, 2018

they are flexible with hours

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