Address: 5545 Fermi Ct, Carlsbad, CA 92008, USA
Phone: +17609186000
Sunday: Closed
Monday: 7AM–5PM
Tuesday: 7AM–5PM
Wednesday: 7AM–5PM
Thursday: 7AM–5PM
Friday: 7AM–5PM
Saturday: Closed
Victor Bambao
Love this brand and Robin at the receptionist desk was very helpful and informative.
Ed Stockwell
Severely lacking in Customer Service. I've been trying to get a warranty replacement 4 iron for over 4 months. Finally got a new club and it was the wrong length. Sent both the damaged one and the new wrong length club back and they lost them. I provided the tracking number and they won't respond. I called and they don't call back. Couldn't be more unhappy with this company. Never imagined it would take half a year to get a club replaced. I may as well be playing the POS that cracked down the middle. Thanks Taylormade! Follow up: I finally connected with someone that was helpful. Not sure if that was because of my complaints or because I had been going through the wrong channels. I did get my 4 Iron replaced within a week after that and they also sent a discount code for their website and a free wedge. Definitely made up for going all winter without my 4 iron but still, what in the world? Hopefully it had something to do with COVID and people not being able to go into the office in California. I would have been steaming if it had been golf season. Even so, I probably played 6 rounds without it.
Austin Schmidt
Worst customer service ever. I have at least had the satisfaction of converting 1000s to other golf club companies than taylormade and will continue to sabotage their name since they are dishonest.
Antony Lau
Pathetic response from Taylormade's authorized dealer. Sold a defective driver to my friend, broke after one game and dealer refused to provide any reasonable response. Definitely won't recommend to purchase from this company.
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No check their website to order clubs
Call between business hours. You can get TaylorMade number by Google maps TaylorMade Carlsbad, California
Give them a call. May be a company that they acquired some time ago.
It is not a store, but you might be able to get an appointment through your proshop.
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