Address: 1 Mills Cir Ste. 608, Ontario, CA 91764, USA
Phone: +19094769777
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
janis licano
Took my BRAND NEW engagement ring in to be resized, after countless run arounds about why my ring wasnt ready... i received it back TWO MONTHS LATER with a FAKE DIAMOND! shame shame shame on this place!!!
Andrew Rutherford (Drew)
When I first purchased a ring from here they mounted the diamond on crooked. After how much money I spent I shouldn't have to deal with something like that. I then had to go back and have them fix it before I proposed. They told me it would take 15 to 30 minutes. I was there for well over an hour. Other than that, they have a good variety of ring/diamond styles to choose from.
Marlene Castellon
I don't know why they don't give you an option of leaving zero stars. A diamond fell off of my fathers ring and when he purchased it he was told it had a lifetime warranty and any diamond that fell off would be replaced. Well this is WRONG!!!! What they fail to tell you is that you need to take your jewelry 2 times a year for inspection. OK I get it, why not disclaim that when you are purchasing your jewelry. Now my father lost a diamond on a ring he put on after 5 years being put away. Yes 5 years! So it was not wear and tear. Shame on them for telling me they would not cover the diamond! It's only a scam because the day you do drop a diamond, they tell you it isn't covered and they sell you another one. He paid a little more for a store at the mall vs downtown LA because of such warranties. Well save your time people and just go get more for your money in downtown LA. Thanks MATHEW for the terrible service and for acting like a smartass with me on the phone.
James Pendleton
I asked them to clean and perform the annual inspection on my wife's ring for the metals warranty. They refused after finding me in the system and told me that they needed my receipt as well. Over the 3 years I've had service through Jared's I have never had to provide the actual receipt on the ring and it's always been as easy as taking my phone number. The store manager and the worker obviously had no idea what they were doing so we kindly Left after they told us to get it cleaned at the store we used last time. Most horrific customer service I've had from anyone in my life let alone a store manager. I wouldn't recommend this location to anyone.
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Yes, Jared offers free jewelry box consultations. They offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased
Jared can usually complete a ring sizing the same day, often within the hour.
No, most Jared locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, Jared can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and replace the batteries in most watches. You can bring watches for battery replacement to Jared regardless of where they were purchased.
Yes, Jared offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Jared regardless of where they were purchased. From refresh to full refurbish, we can cover all your service needs with our bundled ring repair plans.
Yes, Jared can professionally clean jewelry for free.
Yes, Jared has a Custom Design Studio in every store which offers full custom jewelry design. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Jared’s Custom Design Studio can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, trade-ins for natural-to-natural diamond jewelry purchased at Jared are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Merchandise purchased at other stores allowed as trade-ins at most Jared locations. Please see jewelry specialist for more details.
Yes, Jared offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Jared also offers watch battery replacement and repair. You can bring jewelry for repair to Jared regardless of where it was purchased.
Yes, Jared can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Jared also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared can inspect your jewelry and test your diamonds for free.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and repair most watches. Jared’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Jared regardless of where they were purchased.
Yes, Jared can engrave most jewelry with state-of-the-art engraving machines. Most jewelry engraving services can be completed the same day. You can bring jewelry to be engraved at Jared regardless of where it was purchased.
Yes, Jared can appraise jewelry regardless of where it was purchased. Jared holds appraisal events in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Jared’s website.
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