JCPenney

Category: Department store in Carlsbad, California

Address: 2555 El Camino Real, Carlsbad, CA 92008, USA

Phone: +17607297991

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Diane Berry

Aug 4, 2022

Shopping experience was good but checkout was way too long. It seemed like there weren't enough employees.

Kimbely Campbell

Jul 14, 2022

I haven't been in a mall department store in a long time. It was a little desolate. Not a lot of people not a lot of employees the escalators are so noisy. I was looking for a pair of black pumps. There was one okay pair of pumps, they were Worthington and they were $60. I was not impressed. Most of the people inside the store were wearing masks. The employees that were there were friendly. Online pickup and returns are on the first floor in home goods. They are fast and professional down there.

Edgar Nasser

Apr 30, 2022

Annebell Flores was our cashier in the Women's Department and she has fantastic customer service! Not only was she very personable and friendly, but she went above and beyond with my question I had. What a great employee, keep up the good work!

SUETIM BB

Apr 23, 2022

The salon has improved drastically in the last 6 months. I would recommend them to anyone that is in need of a stylist!! Go ask for Stevi, she is absolutely amazing. She has great color ideas and knows what she is talking about. 10 out of 10 hands down best stylist!

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Questions & Answers

Is it just me or is there too few employees here?

Keith Newstrom | Aug 22, 2018
Liz Torres-Whitted | Aug 22, 2018

Cutting corner

Does your store carry padre baseball jerseys???

Sandi J Mccoy | Aug 22, 2019
Marc T | Aug 22, 2019

U bet

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no one is answering the phone whats that all about?

Laura Sullivan | Aug 22, 2018
Yvonne Church | Aug 22, 2018

Terrible customer service. Just absolutely ridiculous. Won't be long they will go out of business like Sears called for 2days and no one answered call 800number and they directed to call the store they can't help with online orders I will take my money elsewhere!

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