Department of Public Social Services - Lake Elsinore

Category: Social services organization

Address: 1400 W Minthorn St, Lake Elsinore, CA 92530, USA

Phone: +18774108827

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Spectacular Disaster

May 25, 2022

Never open but they do have employees sitting in the air conditioning inside while starting at you thru the window

Julie Lao

Mar 4, 2020

I have had issues trying to reach my case worker by phone. Leaving messages with no call backs. Trying to get a live person on the phone was impossible so I am beyond happy that this office is here. I came in on a Wednsday morning and everyone was very kind and helpful. Celia was so informative and assisted with paperwork to get this going. I spent 1 hour from start to finish which is nothing compared to other locations. I highly recommend coming to this office. They make sure to take all the steps necessary and I truly appreciate that.

Nathaniel Lutes

Apr 29, 2019

Great place to come to visit. The staff is always friendly and willing to help.

Sancho villa

Feb 9, 2018

Lots of questions but answers are not very available. The promise is better than the truth. I was told I would be called on a Friday I had to do a follow up on Tuesday the next week still no call back. That was incident number one. The next was a phone appointment that was not kept. I had to follow up (again). Then I was told documentation was needed I went to the office within the hour still the worker was not available. After a 2 hour wait. Again on 2/7/2018. Was told worker would contact me 2/8/2018 still no call back yet. This location has a serious issue with promissory completion. I will be there at 7:45am waiting again to do a in person follow up again. Let’s see how good my luck is tomorrow. I am going to ask for the supervisor to contact. The worker has a communication issue. Maybe week 3 will be successful????

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Questions & Answers

I'm legally blind how do I get a home care provider

Gilbert Miranda | Aug 22, 2019
carol sanders | Oct 25, 2021

Want to sign up for emergency medical

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How do i fike a report on elder abuse? Can i do it on line?

Leslie Allen | Aug 22, 2018
Amy Hawkins | Aug 22, 2018

Go to the welfare department it is upstairs. Just talk to someone at the desk they will help you. They are very friendly and helpful

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can I accomplish medical enrollment at lake elsinore office

James Lavin | Jul 22, 2022
LAURA CARROLL | Jul 22, 2022

Yes you can

How do I find out if I am covered by medical

Knick Kimble | Aug 21, 2020
terry zinger | Aug 21, 2020

Call them or better yet visit and ask for a benefits letter. Have you made an on line or in person application yet?

can i get a government phone here & is there people offering some, i have medical

Krissy Martinez | Aug 22, 2019
Micheal Angelo | Aug 22, 2019

No however it's illegal to have the phon r stand on a government property therefore you can find them next or across the street

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How do i report a worker? Whoever the "daily worker", which is what the receptionist called her, is today literally just laughed at me saying "so i have to go longer without food?"... Im homeless, written down as homeless, and thats cruel........

wayd weaver | Aug 22, 2019
Helen Taylor | Aug 22, 2019

Ok so you are going to get the name of the person who helped well spoke to you this way...then you are going to ask the ladies at the front desk when you first walk in where there are chairs the elevator you tell them that you want to speak to the manager for this person or a supervisor who ever in charge of the workers.

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Can i apply for medical here

Melissa Jarrell | Aug 22, 2018
Bob Marghella | Aug 22, 2018

Yes this is the place to go for Medi-Cal and other services also

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I did my reinstament on 31st i have no calfresh yet not sure why

Bryan Meyers | Aug 22, 2018
Mojado | Aug 22, 2018

If you sent in a packet on the 31st, usually they have up to 10 days to process your reinstatement. In this case you will receive a notice of action within the month, informing you of your status. Remember that if you do not agree with a decision, look on the back of your notice of action for instructions on requesting a hearing. Most times they can sort it out withou actually having a hearing. If you re applied in person, then you should have been told what your status is. If you suspect something, do not hesitate to call your worker, or their supervisor. If they give you the run around, show up in person with a written request to get your answers. They cannot deny a written request.

Does anyone know if our local social services doing ebt replacements or do I have to go to temecula.

Michael Lowery | Feb 22, 2022
Donald Garcia | Feb 22, 2022

I had to go to Temecula . elsonore office was not open for buss . Hours yet

Is the Riverside county Lake Elsinore office open today Veterans day?

Kellie Colleen Conatser | Aug 21, 2020
RedFoxWolf | Aug 21, 2020

No, government offices are closed on veterans day. Even if it was open this should be the time they close

my grandson Travis on survivors S.S. He is going to be18 nov 25 graduating June 2020. He will still get S.S. till he graduates. Can he get an extention on his Medi-cal till June 2020? If so , is there an online form or who should we see for help?

Travis Hayhoe | Aug 21, 2020
Angela Hernandez | Aug 21, 2020

Once he turns 18 they will most likely review his case to see if he is still eligible. It is based on income, age and tax household.

How do i make appointment to see my case worker

Anthony Hernandez | Aug 21, 2020
Lisa Henderson | Aug 21, 2020

Call your worker or the main line

how t apply for section 8 housing

Alberto Gomez | Aug 21, 2020
Nancy M. Urban | Aug 21, 2020

Apply for Section 8 housing at branch office "HUD Housing Authority" Google it for address. I don't have it handy.

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Transportation services to and from work

Nicole Jobgen | Aug 22, 2019
Janet Blackstock | Aug 22, 2019

I don't think so

Can I get help fixing my teeth

SAL SOLTANI | Aug 22, 2019
Micheal Angelo | Aug 22, 2019

You can get dental insurance when you have medical. Apply at 1400 w. Minthorn

do we need to make an appointment

Bonnie Hendricks | Aug 22, 2019
Linda Ballard | Aug 22, 2019

No

How do I become a care giver , for My Mother-in-law??

Cecilia Punzalan | Aug 22, 2019
Micheal Angelo | Aug 22, 2019

Its a long process (background check, attend a class etc ...) however your best bet is to start with contacting her case worker.

Can I get Social Security cards here for my boys? I am their legal guardian. And how long does it take?

Adrienne Williams | Aug 22, 2019
Micheal Angelo | Aug 22, 2019

SS cards are done at the SSA office in Hemet. You'll get them via the mail in about 4 weeks.

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How to get to the office

bambie Oropeza | Aug 22, 2019
Lynn Ann Stephens | Aug 22, 2019

Google maps will direct you

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Can I apply to be a ihss care provider here?

star holcomb | Aug 22, 2019
Lynn Ann Stephens | Aug 22, 2019

Yes

How long does it take to get book vouchers for school?

Tiffany Autumn | Aug 22, 2018
Helen Taylor | Aug 22, 2018

It should be with in the same day depending on your worker if the request for the voucher was right away or not from the worker...cause your worker still has to get it approved and signed before giving it to you

What is the email?

Brianna Delara | Aug 22, 2018
Brianna Delara | Aug 22, 2018

Is that for the EBT?

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Is this where you go to apply for cal fresh?

Marthina Rodriguez | Aug 22, 2018
Patricia Tin | Aug 22, 2018

Yes. You can apply online too.

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Can I apply for GR at this office

Rose Kelley | Aug 22, 2018
Captain jack | Aug 22, 2018

Yes

I recently enrolled in a county served program that requires a TB test. What are the hours of operation for testing and the "modest fee", if any. for this service? Thank you

keely henson | Aug 22, 2018
Captain jack | Aug 22, 2018

I'm not sure, sorry but if you call the office they will help you out

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How do I go about telling dpss I'm moving out of state,

Darlene Bertel | Aug 22, 2018
patricia martinez | Aug 22, 2018

Talk to hum ever you need to talk to say you're sorry but you have to go.

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How do i get a replacement medical card ?

Kate & Julie Gould | Aug 22, 2018
Eugenio Cuebas | Aug 22, 2018

Call social services with your case number and they will mail it for you

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Covered California put me into medical system, I have case number. Am going to this office what do I need besides drivers license and social security card?

Victoria Brown | Aug 22, 2018
Eugenio Cuebas | Aug 22, 2018

If you got kids,bring the school paper work along with the vaccine records

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I need to replace my sa card

Theresa Salazar | Aug 22, 2018
Arij Alsilawi | Aug 22, 2018

You can go get s free replacement card

My mother just moved to Lake Elsinore, CA from Vacaville, CA. How does she go about getting her providers hours transferred? Effective September 18th.

Cassandra Simmons | Aug 22, 2018
Gloria Briones | Aug 22, 2018

I want to apply for medical

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