Address: 2411 S El Camino Real, San Clemente, CA 92672, USA
Phone: +19493030835
Sunday: 8AM–6PM
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 8AM–6PM
William Browne
I called them because there had been a small mix-up with an order that they were fulfilling from Amazon. They helped me rectify the issue in no time then gave me some detailed knowledge about the fins that I ordered which I wouldn't have known and had trouble finding online. They definitely know their stuff. To top it all off, they called me to verify the details when I ordered the replacement fins to make sure that everything was exactly how I wanted. I definitely recommend Lost Winds!
Jason Rivera
WOW. Where do I begin, the story starts with me being a free diver and living in Hawaii. I started last year and wanted to upgrade to DiveR fins in carbon fiber for more performance in the water and also my gateway into spearfishing. These guys have received multiple phone calls and text messages from me and every single staff member that has answered the phone has been excellent. I never leave reviews on anything simply because I forget quickly about a good experience however, I had to leave this shop a review due to the phenomenal service they have provided me while also wanting to help support this kind of customer service. I could have gone to a local shop here in Hawaii which there are plenty to choose from but every time I tried to go to a different shop I was greeted with rude and unprofessional attitudes and personalities on top of getting robbed with their high mark ups and then beg you to support them. Long story short The Lost Winds shop has helped me every step of the way and they gave me the best price and deals every time, I am truly jealous I don’t have them around but at least they ship for free! Not to mention they always ship my stuff the same day and literally get to Hawaii no less than 3 days, they are awesome!!
Tyler Suss
Excellent products, but the service and knowledge provided by the owner, Eric, is what really made the difference to me. I was new to diving and didn’t know much about proper gear or technique. Eric spent over 2 hours with us in his shop explaining gear, local dive spots, and invited us to his class to further learn breathing techniques. Highly recommend if you’re new or experienced in diving to use Eric and his local dive ship for your needs. It’s made diving an enjoyable experience for me.
Andre R
This place is awesome! Owner was really welcoming and had a lot of great advice about all the different gear. I came in for new power bands and he made me custom ones in less than 5-minutes. Stoked to have this dive shop in town!
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Yes
Great question, all the CDC recommendations are followed which means all customers are required to wear masks and the staff wipes down all surfaces after each customer. Further precautions have been taken in regards to trying on equipment and rental services.
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