Wheel World Bicycles

Nunya Bidness

Guess I’m not the only one who’s had a bad taste left in their mouth by this bike shop. Staff is extremely rude and unprofessional and doesn’t comply with current indoor mask mandates, so they are willing to compromise you and your family’s health on top of being jerks. Tried to bully me into spending $400 on a wheel set that I didn’t want when I said I’d rather wait and spend more on a wheel set that better fits my needs. As a result I was told I should take my business elsewhere. And I am absolutely thrilled to. :)

Rick King

I just visited this store today to have my ebike looked at, I walked my bike in and approached a young man at the counter. He asked me what he could help me with, I told him about the problems I was experiencing with my bike. Once I was done, he said they were not taking bikes in for service until July. I was a bit in shock over the amount of time it would take. He did say he would take my bike in but it would take 6 to 8 weeks minimum to get my bike back. I told him that was unacceptable and that I would find another bike shop. I did, took my bike to Michaels and talked to their ebike specialist. He test rode my bike and gave me different options I could go with. I may need to replace the motor. It may take a while but at least I have a idea of what I am up against. Wheelworld was a really good shop before the pandemic, they had really good customer service and had some really good bike mechanics, I bought my bike there. Unfortunately, they all left. I wont be back.

Diane Mihlhauser

Love this store! They carry Liv bicycles which are awesome. They have a great service department with friendly staff. Reasonably priced and they don’t try to upsell you. I bring my bike there for my service needs.

Adam Davis

Wow! As a mountain biker I have had a need for a lot of bike parts. I have also tried many bike shops, looking for one that has salesmen and mechanics who are happy to help out. In a lot of LA bike shops, the personnel have mad me feel like I am doing them a disservice by asking for help, or by purchasing an item. This is the only shop that I have found and been extremely satisfied with. I drive past several shops to get to this one because it is so much better than the others. I purchased a Specialized Enduro from them two years ago and have broken it many times, from the rough riding that I do. Wheel world has either repaired or replaced things (in warranty and out) for me such as: Fork damper rebuilt Rear axle/free hub replaced Drivetrain repaired Dropper seatpost (which I didn’t even buy from them and was out of warranty) replaced. Broken rear chainstay replaced. These are just the things which were warranties or free out of helpfulness. I also have brought the bike in for many other repairs which I paid for as well! I am currently buying an ebike from them, and they have been wonderful to work with, as I get a 2019 model where there are limited amounts of in the country, and getting it quickly and effectively. I definitely recommend this to anyone who needs help with bikes or wants to buy one or an ebike. The guy who I have the most experience with is Caelin, but I have had all of the other guys help me, and everyone is amazing.