Address: 6222 Wilmington Pike, Dayton, OH 45459, USA
Phone: +19378483315
Sunday: 6AM–9PM
Monday: 6AM–9PM
Tuesday: 6AM–9PM
Wednesday: 6AM–9PM
Thursday: 6AM–9PM
Friday: 6AM–9PM
Saturday: 6AM–9PM
David Escalante
Great customer service and they were pretty fast even though I know fast food has had difficulty hiring
Laura Carter
walked into this store and i feel like i walked into an elementry school. manager cant get control of employees, employees messing around in the lobby, asking to be fired, and cant even put my order together. everyone was rude and made it very obvious they were there to goof off. theres 0 communication going on and 0 work ethic.
Angela Woody
This McDonalds used to have great service, but in the last couple years, their customer service has completely tanked. Today I ordered a combo (without meat) with a medium mocha frappe. When I got to the window, the male passed out a small frappe. Being familiar with these drinks, I told the guy he gave me the wrong size. First, he argued with me that I was wrong (I wasn’t) and then yelled, “I guess just pull up and we will bring you another!” So I pull up and decide to check my sandwiches, which despite being tagged correctly, both had meat. So I take all my food inside and naturally, the male at the second window never had any intention of bringing me the correct size frappe. The young lady at the front counter was very sweet and courteous and replaced my frappe and cheeseburgers. It took awhile because unfortunately she had several other customers to attend to in addition to me. The only reason this McDonald’s got two stars was because the front counter employee clearly did her best to make things right, while the male employee at the second window glared at me as he left for the day. If I am going to pay $10+ dollars for my lunch, I expect it to be the correct sizes and fixed the way I asked. McDonalds does not charge any less for me NOT to have the hamburger meat on the sandwiches, so they make out in the scenario. This is not the first time I’ve had bad service here, not the first time they made my sandwiches wrong, and not the first time they’ve tried to convince me I’m wrong about the size of my frappe.up Up until today, I’ve tried to be loyal to the group who used to do a fantastic job. I can’t do it anymore. I rather travel further to get better quality and service.
Katie Hughes
Had to tell them my order three times at the drive thru speaker, still wrong at the window. Took a while to fix a medium diet coke that should have been a large. Pull up the second window and they’re pouring the premade medium diet coke into the large cup with a TON of extra ice that I didn’t ask for (1st pic of how much ice, 2nd of where its supposed to be). Didn’t appreciate having my drink poured around. Just all around not a good experience.
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