PostalAnnex+

Category: Shipping company in Carlsbad, California

Address: 2588 El Camino Real F, Carlsbad, CA 92008, USA

Phone: +17607291115

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–3PM

Reviews

Geath Yüma

Jan 19, 2022

Dropped off two time sensitive packages on Monday, by Tuesday night those two status are still "ready for shipping" 😖😩😭 it's horrifying!

Molly Rhiannon Stone

Dec 15, 2021

Worst experience of my life, I returned a packaged that was delivered to the wrong address and they tried charging me a 6$ convenience fee over their mistake. This place is laughable and embarrassing and I will never come here again…

Janine Hollimon

Jul 18, 2019

So this is hard for me to write. I really loved this place until my experience today.. which makes me never want to come back. The saddest part about it, is she was the MANAGER! I came in today to give them my business, as per every week, but to my surprise someone else was working. She told me she wouldn’t put one piece of tape on my box unless I paid her $2, or bought my own tape. Can you believe that? And then, she said she had to charge me $2 since my box was 1.01 lbs with a pre paid packing label!! Nobody that’s worked there BUT THIS RUDE manager woman has EVER told me I had to pay for a small piece of tape for a box I’m choosing to ship thru this business to provide them with my business. What a shame. Seriously. I loved it here until I had to take my boxes and walk out. This would be 5 stars, but now I’m afraid I won’t be returning. And a side note, when I walked in, she was sitting on the floor on her phone. Plan on contacting the owner or this business to say my words.

Marie-Antoinette Baca

Nov 30, 2017

I went to get information and as soon as I walked in, I was uncomfortable. The girls did not greet me and the manager was the rudest one. Well, I let that go and opened a mailing address because i needed that location. A couple days later I went to ask a questions. Manager interrupted me before I could finish and said...."read your contract" and was rude and started to walk away. I paid in full for a year and I can't believe the customer service. The worst I have ever experienced. My Fiance went there to sign paper work and said some man came in and closed it. (Needless to say, there is only 2 people authorized on my box). My Fiance argued with her and said we don't have one and changed her story to I cancelled. Anyway, long story short, she let someone else cancel it and insisted on we had a different number. If I didn't need this particular location, I would have taken a loss and take my business elsewhere. THE RUDEST AND MOST UNFRIENDLY EMPLOYEES.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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