Address: 8006 E Sprague Ave, Spokane Valley, WA 99212, USA
Phone: +15095344381
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: 9AM–5PM
Katherine Hunter
I am super impressed with Affordable Auto and staff! Keith and Doug were so wonderful in helping me from buying my Jeep to having repairs & maintenance preformed . Doug is an a-mazing mechanic and I highly recommend him. Really reasonable prices too. If quality customer care is important to you, stop by and see these guys, you won't be disappointed!
Jose Valdez
Please stay away from this business. We have been loyal customers for years, never missed any payments. This business refuses to act honorably and instead argues, yells, degrades and challenges physical violence instead of taking accountability for mistakes. Keith Carpenter is a dishonest business manager who puts on a very good facade. Prices are too high, interest rate is too high, owner does not negotiate prices (even if you're a loyal customer), and vehicle quality is subpar. (Response to owner's response) Reasons I am upset include: •Lack of professionalism on the phone •Unwilling to listen to concerns •"Invitation" was to fight, not fix issues •Surprise charges when picking up plates, even though we pay title and licensing fees upon signing documents •Unwilling to refund late fee for payment that was made one day late due to Autopayment card expiration •Negotiating for a vehicle priced $2000 over blue book value and being offered $100 off •Selling us a Ford Flex that leaked through the sunroof and refusing to have any accountability, arguing that it wasn't his problem. Our son noticed glass was damaged on roof before we drove away with our purchase. Keith did fix the glass, but would not take responsibility for dents and multiple leaks that were in the exact area as the damaged glass •Unwilling to lower interest rate after multiple purchases •Not transferring a title for a trade in to Affordable Auto's name, instead selling vehicle with same plates and old title. Meanwhile, new buyer drove around for a full year with a vehicle in our name. I called 6 months ago and was assured this was resolved. New owner finally went to swap vehicle in his name and Keith was unwilling to help. •Exhibiting misogynistic behavior towards my wife, yelling, speaking over her and suggesting that her reason for being upset was something other than our concern We have given this business the benefit of a doubt for the last 2 years, having previously enjoyed our experience. Keith has destroyed a good business relationship due to negligence and unwillingness to accept his mistakes. There is no fixing the damage that has been done and although this post is way too long, I hope it serves someone well. We will no longer do business with Affordable Auto.
chris peters
Keith was very helpful and understanding with my vehicle purchase. Let me test drive it twice before making my decision and the financing option was wonderful. I would recommend this business to anyone looking for a good vehicle and hassle free service.
Cathy Wasson
I've bought three cars and Keith was honest, helped me get manageable payments. Always friendly. If it's not right, take it back! They work with you! No complaints on all three rigs! Update: I've had the last car I bought from Keith for 2 1/2 years now. Still runs great.
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Thanks for your question. Masks are required, we sanitize our office every day, and we sanitize vehicles after each test drive. Please let us know if you have any more specific questions.
We have not closed, we moved to 8006 E. Sprague in the Spokane Valley. Come and check out the new location!
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