Fu-Ki Post Falls

Steven Wilcox

Understaffed, slow, and food not worth the long wait. Management needs to do right by their staff and customers and hire more help or scale back the number of people seated at a time to foster a better experience for everyone there. I hate leaving bad tips, on the contrary I love to lavish with generous tips -when the service merits it, but being generous here would've been unfair to the excellent service I've received elsewhere. I had to go back in to grab something I'd forgotten and walking past them I overheard them grumbling about "being stiffed" by me. On my way back out the hostess wished me a good day in an obviously sarcastic tone... Having worked in food service before my coworkers and I had the self awareness to know when, despite our best efforts while busy, we had deprived our customers of a dining experience deserving of a good tip -or any at all- and we were still cordial from beginning to end, offering compensation however we could to keep them open to coming back. The entitlement mindset here to a good tip for an objectively bad experience only eased my conscience that I tipped the right amount, thanks for that.

Diana Colgrove

Food is good. Got there 30 minutes before closing for a quick lunch. Wasn't turned away but wish we had been. Service was slow and grumpy but obvious they wanted us to hurry up and leave. Had a $75 gift card that they refused because it was 2 years old. It was old because I live in Hayden and that location refused to accept a gift card from post falls. Pretty sure they are the same owners and staff. Sorry my friends gave it to me for Christmas 2019 before everyone shut down. Won't be back regardless of the quality of the food. Would like my $75.

Tania

The charming chef saved our dinner. I wanted to give 2 stars for slow service (people next to us just left as they were tired of waiting for drinks (not talking about food). If I had been hungry when I entered, I would have left, too. My spicy salmon roll was awful! Two pieces of cucumber and one piece of salmon. So was it a cucumber roll or a salmon one? Very disappointed! The chef was funny and definitely saved the dinner by making different tricks with food.

Jennifer Thomas

Have been going here for years now and never any complaints until tonight. Orderd to-go had a couple chicken dinners, didn't receive soups no salads nothing. Hardly any vegetables, meat size seemed a lot less than usual. Very disappointed. Just to find out later on that when you scroll down to the bottom of their very long menu a little * fine print mentioning no soups or salads on to-go orders "due to highly increased costs".. but yet you charge full price still for these items? When a couple months ago we orderd and had all those items still included? Maybe when people order make a mention of such? $50 order and half the food we used to get. Definitely won't be doing to-go there anymore.