CPMC Mission Bernal Campus & Orthopedic Institute

Rachel P

My husband stayed on the 6th floor for three nights in July, whilst recovering from surgery. Overall the level of care was very good. The medical staff were efficient, yet empathetic and tried their best to make his stay as comfortable as is possible in these situations. The cleanliness of the room could not be faulted, and the personnel that brought his food were pleasant too.

Ely Tangonan

The Security guard is very rude. I came in to use the bathroom and this is the 4th time he gave me a terrible attitude. He knows that I'm a city employee and he showed me that he doesn't like me because of my job 😬😅😅😅

Jude Reid

Once we were inside the ER, we were seen within 10 minutes. However, because we showed up after hours, the main entrance was closed and our options were to walk around the building or up a long flight of stairs. This was a problem because my girlfriend had recently had surgery and could not walk up stairs or for very long. Our options were limited and the security guard gave us directions the longer way around the building so that when we finally got there, my girlfriend was in a great deal of pain that could have been avoided if we had gone to the correct entrance in the first place. The correct address for the emergency room entrance is located at the intersection of 27th St and San Jose Ave, NOT 3555 Cesar Chavez.

Wei-Tai Kwok

Stayed for 24 hrs to accompany a relative's surgical procedure. Very good experience. Loved the fact this is basically a brand new building (opened 2018) so it was super clean, warmly designed environment. Spacious waiting areas with free wifi, comfy sofas and tables and plugs, with digital signage showing status of patient. Breakfast food quality in cafeteria was so-so, albeit nice dining room. Room-service menu, quick delivery and much better food quality (delicious soups, jook). Friendly staff all over made you feel in good hands. Private room had fold-out sofabed, and hospital provided sheets/blanket and pillow for guest. Parking garage on same block, with validated parking for patients.