Macy's

Category: Department store in Santa Clara, California

Address: 2801 Stevens Creek Blvd, Santa Clara, CA 95050, USA

Phone: +14082483333

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Wenjia Fang

Jul 25, 2022

This was the first time I am visiting Macy's after being back in the US. We were shopping for women's clothing, and the experience was horrible: there were no sales ladies to help us: we needed to take measurements. The one or two sales ladies we found can't speak English and had no interest in helping us: they were useless. We left Macy's in disgust and went to another store. We ended up buying a lot from Uniqlo: simple, clean and easy choices.

Christopher Ray

May 29, 2022

Didn't actually buy anything this time period haven't really shopped at a Macy's since I was a teen in the eighties. Though this one is very spacious that didn't have the aisle's crammed full of stuff and the employee seemed pleasant in this minor amount I dealt with them. It is 1 that I would go back to if I was going to shop at a Macy's. Very clean obviously attached to them all the escalators were working. There's we're working. Everything seemed to find here

pal singh

May 13, 2022

When Macy's were a place to shop and they had quality and quantity. My recent visit they had only few dress shirts and mostly summer collection like any other stores. Like if im going to attend a wedding, ill be going in my Nike collection.

Nidhi S

Apr 4, 2022

I have bought a lot from this Macys. I am giving stars because Macys furniture section is fantastic. We liked a huge couch and went back to decide a zillion times, the gentleman who helped us was extremely polite, helpful and patient. We bought tons of furniture but had to cancel because of incorrect space calculation. He was very cool about it and helped us a lot. I took off stars because of clothing section. It’s the most haphazard organization I have ever seen. I wanted to buy pants and it was impossible to find a section where I could. Cashier made us wait for 10 mins before he disappeared on us. May be it’s because of pandemic. Another issue was to get into the parking structure. It’s a pain. Now parking is paid, with first 2 free hours. Remember to pay at PayStation before getting into the parking structure once you head back. Overall a torturous experience. I will stick to Macys online, happy ordering from my couch!!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 21, 2022
Jim Pacelli | Aug 21, 2021

Clean an the help was helpful. Regular MACY'S operation. Price is a little high for for me. But it is beautiful an new. A good please to go to get refreshed. Just paying the price can be hard...

Can I drop off items that I want to return in store these days ?

Manasi Laddha | Aug 21, 2021
James Cheung | Aug 21, 2020

I don't think they have that kind of arrangements these days.

I have paid for furniture before the lockdown and had not pick them up yet. Can I pick them up at the curb side?

Janet Tan | Aug 21, 2020
Marco Vazquez | Aug 21, 2020

Yes

can i order two cashmere turtle neck sweaters in men's size extra small , long sleeve one black one white and have them ready for pickup on Monday DEC. 30 ?

FERNANDO MAGALLANES | Aug 21, 2020
aTorsion X | Aug 21, 2021

This is Google, not where you buy merchandise.

Can I return items without a receipt???

James Gray | Jan 23, 2022
Anjan Kumar Sinha | Jan 23, 2022

They can take out the receipt with your details

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Can you try on clothes ??

A Google User | Aug 21, 2021
Adwait Joshi | Aug 21, 2021

Yes you can, but still check in the store.

I ordered dresses online. Is Macy's valley fair open to receive these for return

Anastasia Alexander | Aug 21, 2020
Rose Mallari | Aug 21, 2020

Yes. Macy's is open..don't forget your receipt.

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is in store shopping open today?

Susan Hom | Aug 21, 2020
Louise G | Aug 21, 2021

Yes

I ordered on line but never received my order. I have called, emailed for 2 weeks now. Can someone tell me how to talk to someone at Macys regarding my order. I can not go to the store I have underlying health issues.

Caroline Lopez | Aug 21, 2020
Hazel Vasquez | Aug 21, 2020

Good Luck. Same problem I have.

When will your sore open for business?

Isabel Barba | Aug 21, 2020
Jennifer Poli | Aug 21, 2020

I hope their sore isn't open, maybe they need stitches??

Is Macy's open today ?

Lili Quintanilla | Aug 22, 2019
Gerardo Garcia | Aug 22, 2019

No

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who do I talk to when incorrect charges from Macys are on my Am Express Credit Card

May Raft | Aug 22, 2018
Tra Brooks | Aug 22, 2018

Macy's first. Make sure you bring/have your receipt. Then American Express

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Is there a petite section?

Sheryl Bailey | Aug 22, 2018
Louise G | Aug 21, 2021

Yes

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Who do I report to about an obnoxious sales lady I had to deal with at your store yesterday

Syed Rizvi | Aug 22, 2018
ku Man | Aug 22, 2018

called and asked for the store manager.

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Who is the levi's specialist at valley fair?

Roland Tim | Aug 22, 2018
Anam Khan | Aug 22, 2018

I have no idea

Do they have customer service department at the store?

Won Lee | Aug 22, 2018
Anand Agarwal | Aug 22, 2018

Yeah, they do

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what are yours on saturday?

Karen Patel | Aug 22, 2018
Ivan Aranha | Aug 22, 2018

call them

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