Macy's

Category: Department store in Pleasanton, California

Address: 1300 Stoneridge Mall Rd, Pleasanton, CA 94588, USA

Phone: +19254633333

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Meeran Saxena

Jun 18, 2022

What happened to Macy’s. There is never a representative to assist. Dress department down stairs so messy. Can never find size. Nothing is organised. I would avoid shopping in person. Only online now. Store price doesn’t match online prices. Always higher and struggle to convince associate to match online price. Shame Macy’s is going this direction.

Galendar Singh

Jun 16, 2022

Use to be one of the best stores to shop in and still better than average stores. Deals are sometimes great and sometimes descent. Collection is better than some of the competitors.

Suzy Kane

May 18, 2022

@Macys. In my 20+ years of being your customer, I officially quit today and will not buy a single item from any of your stores or online. This makes my third time now visiting your store with ZERO customer support over the last few months. I am standing in a line right now attempting to return one pair of pants. First, I went to the junior department and even though there was only 1 customer ahead of me, the Indian woman helping her asked if she would like to open a credit card. She said yes and rather then calling for backup or even informing the line it would be awhile, she just proceeded on and I stood there, next in line, for over ten minutes. Several others left the line but I patiently waited. I asked her to call for backup and her response was to go to the second floor. So, I went to the second floor, over to one register and nobody was there so walked circles trying to locate another open register. Went to customer service where there was only one attendant and a very long line. Left that one and here I am at another register, in another very long line. I have been in your store for over 40 minutes now, and here I am, still waiting. This happens too often and I am done. Goodbye.

Spencee Spence

Dec 3, 2020

Julia from Women's Macy's was very friendly and not pushy at all while I was looking at jewelry for the lady. She told what they got and what was on special. Great person to go to while getting helped for some bling. The Sunglass Hut in Women's Macy's was nice they were very friendly. Sal and Naomi weren't pushy and were good help on telling what are the hottest sellers and which ones are on special. Great staff.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do they have jewelry department i stoneridge mall?

Remedios Garcia | Aug 22, 2018
Pavankumar Neeli | Aug 22, 2018

Yes

Read More

Can I make a return there?

Lynbow | Aug 21, 2020
A M C (California Poppie) | Aug 21, 2020

Yes of course at any register

do you have dibs clothing

Blake Glover | Aug 22, 2019
Carol Righton | Aug 22, 2019

Never heard of Dibs.

Is there a gift wrap at Pleasanton store> If so will they wrap if not purchased there?

Larry Valenzin | Jun 22, 2022
Nate Forsyth | Jun 22, 2022

As far as I know if you ask them to gift wrap something they will.

Do you have any New clothes

Diane Mills | Feb 22, 2022
Zohaib Khan | Mar 24, 2022

I think so.

Read More

Is stoneridgevmsll back close again per governor newson press conference.

Yvette Godfrey | Aug 21, 2020
Nate Martinez | Aug 21, 2020

Some of the big stores are open, at least both of the Macy's stores, there's cars in the parking lot

Read More

When is Macy’s open for in store shopping

Rita Barr | Aug 21, 2020
LaTonda Strong | Aug 21, 2020

We're currently open 11am - 7pm

Hi, Has the Macy”s store in Stoneridge mall opened?

Fred E | Aug 21, 2020
LaTonda Strong | Aug 21, 2020

Yes, Stoneridge Macy's in Pleasanton has reopened for in-store shopping, as well as curbside pickup. Store hours are 11am - 7pm.

How are returns being handled while stores are closed

Larry Westphal | Aug 21, 2020
A M C (California Poppie) | Aug 21, 2020

As far as I they are not doing exchanges at all

When will Macys open in the Stoneridge Mall in Pleasanton?

IRBILL4U | Aug 21, 2020
A M C (California Poppie) | Aug 21, 2020

Hopefully in the next month

When will the store open? I purchased a ring in Feb. When will the store open so I can pick it up?

Rosemary Gamez | Aug 21, 2020
A M C (California Poppie) | Aug 21, 2020

I'm guessing Wednesday

No yank tank, do you carry these?

Laurie Anderson | Aug 22, 2019
brittany newell | Aug 22, 2019

No, but they have a Madison Jules tank for 9.99

Do you have good customer service?

Giftgi Ricardo | Aug 22, 2019
Ilka S | Aug 22, 2019

Yes, they do!

Read More

Do u carry serious skincare.

Valray Sylva | Aug 22, 2018
Swas Sur | Aug 22, 2018

Yes

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places