Travelodge by Wyndham Laurel

Astrid Quijano

Te staff had poor customer service, they were not welcomed to our stay. There is people living there who is always fight at night, they are very noisy and they don’t care about the time they will knock the door at 4 am so loud and is the same every night and front desk does not do anything about it, first day we check in there was a lady calling 911 and police and firefighters came and took her. Some rooms AC does not work and they leave the renovated rooms from 1 to 100 to people who they think they deserve it and other rooms are nasty, old, make sure you look you are on a business trip so you can get a nice room more quite and renovated. There are mosquitos in the bathroom and they will get to the whole room and be everywhere even on your personal stuff, the sink is not working when you use it there will come water from the floor from nowhere, really bad experience and no option to get a refund. Wifi never works only on the 100s rooms and towels were clean but smelling weird.

Priest

Positive: I didn't have to worry about bed bugs or insects Negative: I was suppose to have a king bed non smoking and was given a double bed smoking room and I still had to pay the same price

Verified Hotel Guest

Positive: Not a single thing. Negative: The front desk receptionist is very disrespectful, and rude. Rooms are extremely dirty. Housekeeping will enter your room, touch your belongings without your consent. The general manager is extremely hostile when you raise awareness about anything.

Verified Hotel Guest

Negative: Extremely unprofessional staffing. The room floors are dirty. The shower head doesn¿t work. The towels smell like mildew. Pest control is strongly recommended.