FedEx Office Print & Ship Center

PC Y

I was denied service because I don't have an ID with me, nevertheless they can't ship using my account number either.

Paul Zografos

I’ve shipped here consistently for years. As of late, including right now as I type this - Fedex has staffed ONE person to cover shipping, printing, signs and graphics aka THE WHOLE STORE. Ive been waiting 20 minutes to pick up a HAL package. Generally im happy w Fedex but their understaffing is wasting their customers time. I feel bad for the woman juggling everything too.

Julie Smith

I waited all day(Sunday) to call this office and speak to a real person at opening time Monday morning. When my call was answered, I was put on hold for 7 minutes and there was nothing short of going there that I could do about it. The employee was polite and likely multitasking, but if FedEx actually delivered my package on time like they were supposed to, I would not have had to call and the employee would have one less customer in the queue. This is NOT the first time FedEx has let me down as a package recipient and sadly probably won't be the last.

Larry Allen

Worst customer service & support I’ve experienced at any FedEx/Kinkos or Staples ever. Dropped off a sign design via thumb drive. I saved the design in 3 different formats for their ease of printing. Was told it would be ready in 24hrs. 1) Was not printed correctly. The employee printing it should have noticed it printed all the orange in the design as canary yellow & either tried to reprint after fixing whatever computer/printer problem there was, or called me to say there was an issue & not to drive in to pick it up b/c it wouldn’t be ready. 2) when I came in to pick up my order there was an older lady trying to pick up a print order she had placed. It was not correct either. Thinking it may have been an issue with poor lighting on her camera, I spoke up and said if she knows anyone with photoshop, her problem could be fixed in minutes. She told me her camera was fine & that it was the way their printer was printing it & that this was her 3rd time coming in trying to fix the issue. The counter staff was just ignoring her! 3) the woman who waited on me when I said my sign had not printed correctly said she couldn’t help, but to come back the next day & the person on duty would be able to help me b/c they were more familiar with the printer’s calibration or whatever other problem causing my sign to print incorrectly. I go in for my 3rd trip to this store & spoke to Helen. She couldn’t have been more bothered by my issue. Total lack of effort to try & help. At one point, she actually said, “Well I don’t know what you want me to do about it...” ARE YOU KIDDING ME??? This is not customer service at all. I have used other FedEx/Kinkos stores and they were great to work with. This location’s ability to do their job, even at a mediocre level, is non-existent.