Sentry Lincoln

Category: Lincoln dealer

Address: 4080 Mystic Valley Pkwy, Medford, MA 02155, USA

Phone: +17813336171

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–3PM

Reviews

John Sullivan

Jul 4, 2022

We recently purchased a new Lincoln Corsair with the expert guidance and support of Sales Rep Jim Broderick. From our first phone conversation through the whole buying experience Jim was Knowledgeable, and resourceful, addressing questions, explaining the Lincoln's tech features and facilitating a smooth transition to ownership.

Stephanie Simons

Jun 2, 2022

I am very sorry to be writing this review about the SERVICE department. I wanted to give the shop the benefit of the doubt that they would do the right thing but unfortunately it didn't happen. My car was picked up from service last week and I have been trying to make contact with them since. My car still has one of the same problems it went in with. I have called but have not been able to get a phone call back. They claim they are so busy, which I understand and was more than willing to be patient. I have actually given them over a week to return my call. I guess once they collect your money, you mean nothing to them. No call back. I will not be returning. Very disappointed in how the SERVICE department treats their customers.

Nancy kokinos

May 7, 2022

A wonderful dealership to do business with! Sonny in sales was friendly- no pressure and very sincere. Love that man! Don Peters in finance is great!!!! Efficient and easy to deal with. Made our transition from leasing to ownership seamless! Service team always very polite and helpful. A special shout out to Mike who is so professional and understands perfectly any concerns you might have. A good listener with tremendous knowledge of his department and car business in general. Most importantly- I love my Lincoln! Thank you sentry!

Parick Mc Hugh

Mar 26, 2022

Saw online the "certified Lincoln used vehicle" I wanted for my wife. Went in and met with Wayne Fraulini and I was given fast, courteous and efficient professional service. I made an offer, it was accepted, and we closed the deal for the car on the first visit. Wayne took care of all the paperwork, transferring tags, registration, etc. and servicing the vehicle.

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Questions & Answers

The phone number ofServices department ?

Kevin Le | Aug 21, 2021
JeffinMass1 | Aug 21, 2021

Call the main number and ask for the service department. They will be most happy to hear from you.

what are the managers' names. both dealership and repair shop?

Dorothy Connolly | Aug 21, 2020
Sentry Lincoln | Aug 21, 2020

Brian McGrath is the General Manager for the whole dealership, so please feel free to reach out to him directly at 781-395-6400 xt 3303.

Do they do car detailing there? If so how much?

Bruce Sorrentino | Aug 22, 2018
Jeanne Flynn | Aug 22, 2018

Call their Service Dept.

Read More

Don't do business here! Called in to service and spoke with an extremely rude agent. Not worth your time!

kyle casey | Aug 22, 2018
Carl Carlson | Aug 22, 2018

I have never had a problem with the service department here, I have purchased new and used cars and trucks here in the past and they have always been very professional.

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