Shell

David Gray

Drove past it in a cop car would give 10 stars of I could

Crystal Morton

This place always has staff that’s working very hard very fast and super friendly. Love the lady at the counter introduced me to her coffee and got me addicted.

lena mays

I tried to get propane today, but was told gas customers were more important to management. If I could wait until they were all gone, I would be helped. Horrible service model!

Angela Waterman

Only good thing is easy access to the station. Poor service, lack of customer acknowledgment, each customer is not treated of equal importance. Today when I arrived to get propane, there was one car at the pump. I waited for the attendant to acknowledge me he looked up and continued pumping gas, another car pulled in and the attendant started pumping their gas, I figured ok I will wait till he is done then another car pulled in and again with out any type of acknowledgment he walked over to the third car that pulled in, I walked over to the attendant and ask when I could get propane he started the pumps have to be off first. Well cars Continued to pull in so this would be a never ending wait to get service. You would think the cars that came after would have been informed it would be a moment while he attended to get our propane, but that wasn't the case it was me that had to continue the wait. I walked back to my vehicle loaded my empty tank and left, while pulling out of the lot I called and asked for the corporate phone number, pam who answered stated she didn't know the number I would need to speak to Amanda the manager in Monday. This is not the first bad experience I have had here, I was just at the point of needing to share the bad experience since it continues to be an issue and i think every customers business should be treated as valuable as the other. After leaving poters shell gas station I went up the street to veneta towne pump where there were three cars filling up and one attendant. Immediately when I stepped out of my vehicle the attendant acknowledged me, and had me in and out of the station in less than 5 mins. That's how a valued customer should be treated. Sometimes waiting is part of a visit but no acknowledgement nor feeling valued is not a business I want to keep around and give my hard earned money to. My service will continue to go to Veneta towne station and my experience with porters will be shared.