Address: 11161 Research Plz Wy, Richmond, VA 23236, USA
Phone: +18043794213
Sunday: 7AM–6PM
Monday: 7AM–6PM
Tuesday: 7AM–6PM
Wednesday: 7AM–6PM
Thursday: 7AM–6PM
Friday: 7AM–6PM
Saturday: 7AM–6PM
Jamie Wagstaff
Pancakes prepared on a dirty burnt grill. Therefore leaving burnt chars on the surface of our pancakes.
Tiffany
Waited 30 minutes for our ticket and an hour for food 😭 ....meal was good but poor service! Maybe because it’s a Sunday and in central Va we all love breakfast on a Sunday morning! On the bright side some nice person (who knows who)paid for our meal! “SURPRISE “
Edward O'Beirne
So, it's a Denny's, but it's probably the best Denny's I've been to. The highlight was service by Ashli, who is obviously way overqualified to work here (no offense to Denny's). She took excellent care of us. The food took awhile but we were in no hurry. Spicy skillet was actually quite good. Mac and cheese, turkey club were pretty OK. Of course we'll be back.
Marilyn Moyer
Is there a ZERO star??? I think I've just had the worst experience of my restaurant history! We went here because I was determined to have breakfast, and it was noon time, and although there were other places in the vicinity like IHOP and Waffle House, Denny's was the closest. For it to be lunchtime, the place was not busy at all..we were surprised. We were sat and our orders were taken. I ordered the Grand Slam Slugger and my friend, the Philly Cheesesteak Omelette. I added an extra egg to my order, and wanted my eggs cooked medium well, making sure that the whites were set. I ordered my hash browns with onion and cheese and I wanted them well done, crispy. First of all, I had ran out of my first cup of coffee before the order even came. I had to ask for a refill twice before I could get my second cup. My friend had to ask for a straw, and later had to ask for extra napkins. When the food came, one of the eggs was over light instead of medium. It almost made me sick when I cut into it and all of the liquid rawness spread all over the plate. So I pointed it out to the waitress and asked if I could get it corrected. Since my hash browns were not well done, I asked if I could get them cooked crispier too. While sitting there waiting for my eggs to be prepared, I ate my two sausage links, and my one slice of bacon... the menu says there are two slices of bacon...and later, the waitress returned with another set of hash browns, and one egg over medium to add to the two cold eggs that had already been sitting there for about 10-15 minutes... the order of eggs and hash browns (not crispy) came on a smaller plate which I then had to cram the other two cold eggs on... did I mention that I asked for extra butter for the original pancakes, the butter came AFTER the second set ofeggs?...so I'll say I got the butter about 18 minutes after our original order was received... and no, I don't eat cold pancakes. Another addition... I NEVER received the orange juice that was supposed to be added to the order. After being ignored, and having to reorder, I didn't want to BOTHER the waitress for the orange juice that I was going to have to pay for. I have attached pictures for you to see that the restaurant was not extra busy during this time , and I'll also include a picture of this delectable breakfast that I ended up leaving on the table . The best part of this whole situation was the fact that I spoke to the manager who turned out to be a really nice lady . After my explanation of the encounter I had had earlier, she promptly made an adjustment to my bill. Now, realistically speaking, will that be enough to make me return to this restaurant??? Well my answer is unequivocally no!
Thanks! Your review is awaiting moderation.
Your best bet would probably be to call and talk with a manager about it. Better safe than sorry.
I actually don't know
Denny’s restaurants are open 365 days a year. Contact the Denny’s location to confirm their hours.
Denny's does not offer a buffet but you can order breakfast lunch or dinner anytime 24 hours a day off of the menu.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.