Address: 3240 Point Mallard Pkwy, Decatur, AL 35603, USA
Phone: +12563505195
Sunday: 6:30AM–10PM
Monday: 6:30AM–10PM
Tuesday: 6:30AM–10PM
Wednesday: 6:30AM–10PM
Thursday: 6:30AM–10PM
Friday: 6:30AM–10PM
Saturday: 6:30AM–10PM
Pierre Cobbs
Bad service with kids playing at the register. Wasn't even given the burger I ordered. What I was given was a sloppy cheese burger with just ketchup on it. Look like kids meal burger. Didn't get a receipt because they said the receipt paper was out at the time. Stopped going to McDonald's in 2019 and considering letting Wendy's go.
Matthew New
It's been a long time since I actually had good service at a Wendy's. First off, to find one that has the doors open is a rarity. The drive thru is so bad, which is so crazy seeing as how the lobby is always closed. If you can't open your doors, at least do a good job in the drive thru. My guess is that most Wendy's will close in the next year or so, because people will choose to go to a place that actually has customer service.
Joel Reed
The person taking the order and handling the cash💸 should not put their finger☝ in the cup they are about to fill with pop🥤. That happened, poor thing had allergies too so they were sniffling 🤧. The cashier had to put my order together by themselves. Although 4 other workers were present. I give 🌟🌟🌟 stars due to the money to food handling, and cup contamination, not too bad but not good and not great
Rhonda “Raven” Ivey
Ordered the classic chicken combo meal expecting it to be hot and fresh. The commercial and the box of fries said hot and crispy. Well they fell short of that by a mile. Luke warm soggy fries and the crispy chicken was far from crispy. It was like both had started cooking in cold grease from the start. Very dissatisfied. They also said they were out of salt. On the good note,fast service and friendly staff. I see why so fadt now. But thanks for the friendliness of the staff.
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Because adding bad reviews can actually do a world of justice. Just like tonight, the service was crappy with my fiance as he is a truck driver, asked for fresh food and asked for freshed cooked chicken. The cashier rolled their eyes at my fiance and stood there and argued with him and called him a liar. That kind of service is unspeakable. And yes I have reported them to Wendy's corporation.
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