Schumacher Cargo Logistics

Laura Roldán

In March 2022 we hired Schumacher Cargo Logistic company to relocate from USA to Spain. As part of a relocation from the USA to Spain, we requested and accepted a quotation from Schumacher to transport our household goods and Vehicle from the USA to Spain in a sole 40ft container. While the container was in transit, it came to our attention, via the receiving logistics company, that our Vehicle was not present on the packing list or bill of lading. The receiving company (contracted by Schumacher directly) or ourselves were unable to get hold of anybody at Schumacher to provide support for the missing property. After multiple attempts via phone and email, we finally got someone in their operations team to acknowledge that there was an issue in their operations department and that the vehicle was not shipped with the rest of our household goods as quoted and paid for in the contract. We then have to chase Schumacher multiple times, trying to get hold of them by phone, email, etc. every attempt to communicate with them failed. After 3 weeks someone finally replied and let us know that our car is still in the warehouse in the USA, we have been waiting for the car 5 months already. We have then requested Schumacher to refund us for the money that we paid to ship the car and release the car, as we don't want to use them to ship the car to Spain anymore. They refused to do so.

Linda Brock

We recently shipped our household goods from northern Wyoming to central France with Schumacher Cargo Logistics. During the midst of the Covid disruption of ordinary life, Schumacher and their European partner Transpack picked up, transported, and delivered our belongings safely to our door. They were excellent at communicating with us at every step of the way, and all of our boxes arrived intact in France. I highly recommend this company.

Joel Eyestone

Schumacher handled the shipment of our household goods as it arrived in Seattle, Washington. The international shipping backlog of 2021 cause a long delay, but once it on the ground, Schumacher worked to get it to us as soon as possible. I appreciated their responsiveness in answering my questions and keeping tabs on our shipment until it was delivered.

Amanda S

We had a wonderful experience with Schumacher and I highly recommend them. I am so glad we went with them for our international move (from California to New Zealand). Everyone we dealt with was kind, communicative and helpful. As someone who had no idea how the process works and what to expect, I felt like Schumacher explained everything clearly and in a way that was easy for me to understand from start to finish. I feel for all the services they offer (door to door) it's very affordable. Thanks so much to the Schumacher team - I know this industry has been hit hard with delays due to the pandemic so I appreciate their hard work in making sure things went smoothly.