United States Postal Service

Paola Hernandez

Norma"the manager" gave me extreme attitude. (I am updating my review because I called an hour after my visit to speak with the postmaster regarding my experience and turns out Norma is not even a manager like she claimed to be, she is a clerk.) I got there at 10:38AM for my 10:45AM appointment for my passport. I asked the family of 5 if they were waiting to get their passports as well. In the scheduling system it asks you how many people you are looking to schedule for so that way it can modify how many minutes or hours you need. I didn't think they were going to be helped before me since per individual it's 15 mins & they were 5. I had an appointment at 10:45AM & it was already 10:40AM. Norma ended up calling them in. At 11:35AM when she decided to assist me I let her know I was waiting almost an hour when I had an appointment at 10:45AM & needed to go back home and study. She said the family of 5 that she took before me had an appointment at 11AM but were there early and before me. She said if I was so concerned about time, she said & I quote"why didn't you just leave". When she was taking my picture she said not to smile and look straight that it wasn't a photoshoot. That is the worst customer service I have ever experienced in my life.

Bevelina San

Worst post office on earth...the manager is a joke! Never pick up the phone. Lose mail. Lose packages. Dont deliver on time. Wont forward mail after move to a different city and steal checks.. They will be reported!

Martin Velarde

WARNING: THERE IS A GOOD CHANCE THAT THIS PLACE WILL LOSE YOUR PACKAGE. I’m very surprised that there’s a few five star reviews for this place... the employees are not helpful and lack any sense of customer service. I walked out of there feeling unconfident in their ability to correctly ship out my package. It has been two weeks and I have no my received any updates on my package, it seems like they may have lost my package just like a lot of other people here. Seems like a common thing here, almost as if they’re stealing your package if you don’t like you for whatever reason.

David Ruelas

I shipped out an international order here to South Korea. After the postage was made the agent said that tracking was not available. I was concerned, and had faith that the package will arrive. Its been 3 months and my package got lost in transit, I wanted to get a refund and the superviser said that they don't do refunds "its an old school way of doing it," and I had to do it online. Long story short, they lost my package and didn't get a refund. The experience I had here was terrible and stressful. Save your time, dont do International orders though this post office go to FEDEX OR UPS and get a tracking number!