County of Riverside

Joseph Bravo

Great staff and very helpful with every question I had.

L C W

I have a mixed review, I'll start off on a positive note that when I went in person, everyone was helpful. This review is more about my phone experience though. When I call (I've found several other people to have this exact same problem, with the same person.) the lady who answers the phone is extremely rude, gives inaccurate information and seems like she does not want to help at all. I just want to know why someone like that is handling the phones, and engaging with the public when they don't have any basic concept of how to be polite, or how to do their job correctly? In my opinion she should be working in a different department where she doesn't have to interact with customers because she is an extremely unpleasant person. I can understand one time, maybe she was having a bad day, but I've heard from multiple people that she is always like this.

Gary S

No service! Over 40 years going there getting permits service getting worse by the day! Sit and wait for 1 to 3 hours almost everytime in planning and building dept to find out your missing one item and unable to submit your plans. If I ran my business like they run the Riverside county building dept no service. I would be out of business in one week. That's the truth. If I could go somewhere else to get permits I would.

Marco Garcia

The staff here are really quick at answering any questions that you may have. I came to get a layout of a property I'm purchasing since it's on a hill it was really hard to tell where the land ends. They helped me understand which parcels I'll be owning. Really enjoyed me visit.